Pets at Home
Unit 2 Sir Frank Whittle Rd Meteor, Mansfield Rd, Derby, DE21 4SY Directionshttps://www.yell.com/biz/pets-at-home-derby-5582209/#view=map
Our location
Business overview
Click & Collect - Our new super-fast shopping service. Step 1 - Order & pay online. Step 2 - Collect in as little as 1 hour. Step 3 - There isn't one. So you can get back to playing with your pet. At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge. How does it work? If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour. Just add the items you wish to purchase to your basket and we will provide you with a Click & Collect promise in the basket and checkout. Alternatively head to the product page where you can check stock levels in any one of our stores. But don’t worry if the items you want are not in stock at your local store, just place your order online and we will send it to the store.
Products & Services
Click & Collect
Free Help and Advice
Free Harness Fitting
Free Weight Checks
Nutrition Consultations
Dog Self-wash
Adoption Centre
Licensed Medicines
Pets in-store
Carry to Car Service
Pet Food
Pet Treats
Flea, Tick & Wormers
Pet Beds
Pet Coats & Clothing
Dog Crates & Travel
Pet Collars
Pet Harnesses
Pet Leads
Pet Tags
Pet Toys
Grooming Products and Equipment
Poop Scoopers
Bowls
Feeding Accessories
Kennels
Pet Technology
Training & Agility Equipment
Pet Books
Pet Gifts & Presents
Litter Trays
Cat Litter
Cat Flaps
Scratching Posts & Furniture
Cat Carriers & Travel
Hutches
Cages
Runs
Hutch Covers
Cage Stands
Feeding Hay
Bedding
Hay
Wood Shavings
Straw
Chews
Playthings
Water Bottles
Hideaways
Healthcare Products
Fish Tanks
Reviews
Unamused
1HOWEVER, this did not prove a simple task at all! Why? A young sales assistant who thought she was the expert on all the fish breeds there even though she looked barely out of her teens.
I asked for my three breeds of fish and every time she came back with something negative and, frankly, untrue about them in some strange bid to assert her supposed 'intelligence' on the subject. She asked what fish I already had and practically told us that we shouldn't have bought them in the first place, which is not even her business. Then she told us that we should buy a female Siamese Fighter to go with our male. Was she serious?! Then said "don't get anything bigger than your fish that you have and don't get anything smaller either." No offense, honey. But, what DO we get then? Every fish we asked for she refused to sell us even when I corrected her on several mistakes she made and assured her of my experience she still refused and even indirectly accused me of lying!
Then the manager was called upon who was only young herself. The manager seemed to know even less and insisted we buy Neon Tetras to go with our Ghost Knife!
Really, Pets At Home? I mean... REALLY!? Get better, more educated staff who are experienced fish owners and not some silly little young girls who probably own nothing but kittens.
I will NOT be purchasing from you. You obviously don't want customers, since none of your fish are good enough to go in other peoples tanks.
Also... REMOVE YOUR DEAD FISH! You had a ton when I was there.
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