Peppercorn

Terrible service!! We visited this store yesterday - we had friends with us whom were visiting from abroad. When we enquired as to the availability of a product - the attitude of the man who served us was nothing short of appalling. Instead of confirming whether there was any availability - he asked us if we wanted to know the price first (largely insinuating that we would not be able to afford the product). This massively embarrassed my husband and angered myself! Luckily our visiting friends were oblivious (we would have hated for them to have a bad impression of such a lovely little town as llandeilo as the service we received elsewhere in the town was Fantastic.)
We would never recommend this store to anyone - the snobby, rude attitude of the server was horrendous and I would not want to be the reason for anyone else having to ensure it!! Stay well clear and spend your money elsewhere

Came across Peppercorn on my visit to Llandeilo during the summer. What a treat! A real Aladdin’s cave with just about every kitchen item you could wish for. They just don’t make shops like this anymore, which is a real shame! One of the best kitchen shops i've ever been in. Friendly, knowledgeable staff in a beautiful old building! I will be making a real effort to go back on my next visit. Since my visit I have also used there website a number of times without any problems and delivery has always been fast! A great find!

We've bought quite a lot from Peppercorn over the years, they have close to every kind of kitchen utensil and machine you could imagine, ranging from small items (many being designer) to stockpots and food processors. They also carry some comestibles such as spices + preserved goods, and there's a decent range of greetings cards including locally-themed ones. It's a fairly up-market place, so expect quality rather than cheapness!

On one occasion when something broke (a spot weld on a coffee maker) they smoothly arranged a replacement without question, and in general the staff are friendly and helpful. Well worth a visit if you're passionate about food and cooking, or are seeking a gift for another such person.

Ordered an item from this shop as a Christmas gift as their web site seemed quite good.
One week later called to check that everything was in order only to be told that item was out of stock. They hadn't bothered to let me know, Very poor,
Phoned them and they were rude and arrogant. Lousy customer service.
Now too late to order replacement. Apparently just because it shows as in stock on their internet shop doesn't mean they actually have it.
Very disappointed and wouldn't use again. If you do use them I'd recommend calling to check they actually have the item.
Wish I had used Ebay now. Buyer beware!