Party Zone Fancy Dress Superstore

5-9 St Patrick Square, Edinburgh, EH8 9EZ Directions

   Open today 09:30 - 18:00

Business overview

Welcome to any costume

Fancy dress costumes for all occasions Costume accessories Party hats Face and body paint Birthday supplies Party lights Party decorations

Photos

Image of Party Zone Fancy Dress Superstore

Products & Services

Free Quotes

Free Initial Consultation

Face paint make-up

Fancy dress

Hairpieces & wigs

Hats

Party & promotional balloons

Party supplies

Theatrical costumes

Reviews

absolute terrible place of over priced tat - and totally unhelpful rude staff!!!!

1
went into the store to get a new tin opener and light bulb. They were incredibly rude and unhelpful; staff sitting at the back and doing nothing and staff at the counter chatting with each other and with their pals and just ignoring you. I need a tin opener for those with difficulty holding things. I''ve got bad arthritis but what I needed was way at the top - about 15 or 18 feet!! How do they expect people with disabilities to get up there!! And I could not get any staff to help me; the place is a total shambles, what you need is inaccessible, the staff extremely unhelpful and rude - it's a wonder they make any money with their attitude and the sheer chaos in the place; obviously a stack them high and try and flog them off place. And so many of the things look like cheap tat; if you want a plastic lochness monster cork screw made in China - this is the place for you - if you want anything decent and want any help - avoid it like the plague!!!!
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awful, awful place and staff extremely rude!!

1
Awful, awful place with very rude staff - avoid at all

Was in trying to buy some envelopes. Woman behind counter just chatting to pal and ignored me. Young kid serving women - so waited. No one else waiting but me. Kid finished serving woman. Expected to be served next - but kid started calling over other people who had started coming to counter. Never said a word to me - like I was a ghost! When I said I'd been waiting was told "the queue is over there!". There is no sign, and there had been no one else waiting and I had been standing there for 5-10 mins. When asked where the sign was - older guy came up behind he counter and said "get out and don't come back!". Is that the way to tread customers - being totally, totally rude to them?? Fine I will take my business elsewhere - where I spend my money makes no difference to me - but not in somewhere were staff are so, so rude!!

Avoid this place at all costs - it is the worse place I have shopped in a long, long time!!
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AVOID!

1
Utterly terrible shop, DO NOT GO HERE! The staff are rude, the products HUGELY overpriced and very poor quality and while it appears they carry a large and varied stock, it's mostly a bunch of tat that no one would ever need/want. Pretty sure it's some kind of front for money laundering - how else have they survived this long with such awful customer service??
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Terrible Service

1
Rude and aggressive customer service, at all levels, with no-one accepting responsibility or apologising for failure to provide the advertised services and many calls needed to secure a refund which still left me out of pocket. Absolutely avoid.
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Abysmal service

1
Never have I ever been treated as shockingly as a customer as I have from this store. Both sales assistants and the Manager alike were extremely rude and aggressive which reduced me to tears in front of other shoppers. Still can't believe how these people can operate a business in such a way. I have vowed never to return and would urge anyone else to do the same.
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