One NK

The swim for all, which is described on the website as 'A general swim session for all ages and abilities for fun and fitness.' is not for all. I have been turned away as it apparently is only for parents with kids. Please be more accurate on your website or educate your staff better on what you are saying on the website, as there is a clear disconnect. It is unacceptable to send people away due to your own misinformation. Especially with this little time available to be actually able to swim you (due to all different sessions) it is very frustrating. Similarly you barely have any sessions were we can take our kids when they are out of school. Having a bad back, it is essential I can swim. I am however finding it close to impossible to find a time where I am not working where you have a session available that I can join or join with my kid.

Very nice facilities, friendly staff, and free parking. What’s not to 💕

I have been attending this facility for 40 + years but it has never been so shoddy, cold pool (when they actaully open all the pool facilities due to lack of lifeguards), cold and dirty changing rooms. An acquaintance had a party in the sports hall recently at great expense and was greeted with nothing, not 1 activity, some young member of staff (clearly out of his depth) had 5 year old girls in party dresses taking penalties against him for an hour, total joke .I was an active member but will never frequent the badly run place again.