Northumberland Tiles & Bathrooms Ltd

Unit 11, Mayfair House, Redburn Road, Newcastle Upon Tyne, NE5 1NB Directions

Tel 0191 447 7970
   Closed today Open Monday 10:00 - 17:00

Business overview

Quality bathroom products supplied and installed

The Northumberland Tiles & Bathroom's showroom is situated just off the A1 in Westerhope on Redburn Industrial Estate.

We pride ourselves on our commitment to provide fantastic products and a 1st 'trade' service. From budget to bespoke let Northumberland Tiles and Bathrooms take care of all your bathroom and tiling needs. From a fully fitted, project managed bathroom transformation to updating a few accessories and everything in between. Our family run business will ensure you receive excellence in customer service at very competitive prices.

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Products & Services

APRIL

BATH TO SHOWER CONVERSION

BATHROOM EQUIPMENT

BATHROOM FURNITURE

BATHROOM MAKEOVERS

BATHROOM PLUMBING

BATHROOM SHOWROOM

BATHROOM SHOWROOMS

BATHROOM SUITES

BATHROOM SUPPLIERS

BATHROOM TILING

BURLINGTON TRADITIONAL BATHROOMS

CARRON BATHS

CERAMIC TILING

CLEARGREEN BATHS

DESIGNER BATHROOMS

EASY ACCESS BATHROOMS

FLOOR TILING

IDEAL STANDARD

JACUZZIS

KITCHEN SUPPLIERS

LUSTROLITE

MOBILITY BATHROOMS

RAK

ROCA

SAUNA & STEAMROOM EQUIPMENT

SAUNAS & STEAMROOMS

SHOWER EQUIPMENT & SERVICES

SHOWER ROOMS

VADO

VITRA

WALL TILING

WET ROOM DESIGN

WET ROOMS

Reviews

Great Service

5
Been to the showroom today and had great advice from them. Pleasure to deal with.
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Bespoke Bathroom

5
So impressed with the service that I am writing my first ever 5 star rating. The service I received from Lisa, Keith and her team has been first class! I'm such a perfectionist and Lisa was able to create a plan for our bathroom completely tailored to our needs and suggest some super additions to our Bathroom that I'd never considered. I now have a beautiful Bathroom that is easy to care for, functional but more importantly absolutely stunning. Thanks all would definately recommend.
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Steer well clear

2
These people talk the talk very well and yet the truth will out as they say!
The end result is very mediocre - a DIYer would have done a better job of the tiles and plumbing. All sub-contracters, some of which hadn't worked for the NT&B for very long at all!
Blistered, shoddy work all the way, compromises at every turn, not managed in any sense of the word.
Worse a subcontractor's hand caught red handed violating our trust. Even the final bill not fully itemised and totally not-good-value for money.
Starting to think the only true review on this site was from someone who only gave one star for this company and our experiences are truly similar. You have been warned. Lesson to learn do not part with the 70% they ask for up front - it's a scam!
2 stars given for the one good day of work from the plasterer and if the decorator was scheduled properly at the end, probably could have done a better job. Now we have to live with the ghastly mess - All of course guaranteed!
11 Apr 2017
Byron, you wanted to keep the 1930s suite, which we accommodated. The trades used were: plasterer, joiner, painter, plumber, electrician and tiler. We are upfront that some of our trades are sub-contracted, we work on a first trades basis. It would be impossible to run a small family businesses another way. Keith the business owner (not a sub contractor,a time served tiler) did the tiling and every trade used was fully time served and has worked for us for years. They are trustworthy, there was no need to follow them with CCTV + clipboard, there was no need for the daily emails, phone calls and written sheets, that is why you selected us to carry out the works. The project was managed but more time was spent appeasing your daily tasks and conversations. All reviews here are from genuine happy, content clients. The works are always itemized, your final bill which was kindly paid by your partner Noel who was more than happy to pay was less then the original estimate, with no extras.
11 Apr 2017
Byron, you wanted to keep the 1930s suite, which we accommodated. The trades used were: plasterer, joiner, painter, plumber, electrician and tiler. We are upfront that some of our trades are sub-contracted, we work on a first trades basis. It would be impossible to run a small family businesses another way. Keith the business owner (not a sub contractor,a time served tiler) did the tiling and every trade used was fully time served and has worked for us for years. They are trustworthy, there was no need to follow them with CCTV + clipboard, there was no need for the daily emails, phone calls and written sheets, that is why you selected us to carry out the works. The project was managed but more time was spent appeasing your daily tasks and conversations. All reviews here are from genuine happy, content clients. The works are always itemized, your final bill which was kindly paid by your partner Noel who was more than happy to pay was less then the original estimate, with no extras.
11 Apr 2017
I could of course submit images and video clips to substantiate my issues(!?) All I got was yes yes yes and nothing done to what, I, the client, wanted. If the reviews were from genuine customers, why oh why did you treat us so poorly?! What should have been two weeks work (according to you verbally at the beginning) turned into sporadic flying visits often leaving things broken and unfinished over 5 weeks! - more time spent rectifying mistakes and tradespeople on the road than the work actually done. Anyway, you beg to differ and we certainly don't want any of you lot back at our house. No receipt for last payment (begrudged), no follow up communication from Keith as requested after your holiday Lisa, no tiles in the vestibule (thank goodness, as Keith was going to tile direct to floorboards - a no-no as I since understand!). We have paid what we signed for - but your 'extra miles' must have been all on the road and in the air - not in our bathrooms! My comments stand.
11 Apr 2017
We are genuinely sorry that you are not happy Byron, not surprised but we do always aim to please. We did not, in any way treat you poorly! It is a pity businesses cannot review or vet clients, that would be unprofessional. Either Keith or myself were at your home on an almost daily basis, nothing that we did was good enough, at every stage you critised the tradesmen, at times when they were on site. Not an easy way for an professional to work. No further response will be made Byron, with you, there is no point.
11 Apr 2017
I won't argue with you, Lisa. As always talking the talk. Goodbye!
03 Aug 2017
Agree Byron m workers looking through your personal drawers , as identified via your cctv , WHO on earth does this , unreal tbh
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Bathroom to wet room

5
I had enough of corner shower cubicle and had my heart set on a wet room. Various big name companies came and went and told me what I wanted wasn't "really" possible in such a small space and to the budget I had leaving me very irritated and deflated. In comes NT&B who were so patient going through different designs and material choices with me outlining the pro's and cons of things and getting us to a quote that I was happy with. They were really flexible and accommodated my very tight timescales for completion! The whole team are great, Andy the plumber is outstanding, nothing is a bother & the job was left clean & tidy each day, Eric accommodated all my tiling requirements down to the last bit and Lisa & Keith kept me up to date on each stage. There were a few niggles along the way but they were sorted quickly and professionally. I am over the moon with the new wetroom, it's absolutely transformed. Highly recommend this great local business for any job large or small! :)
11 Apr 2017
Thanks Gail!
11 Apr 2017
Thanks Gail!
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bathroom cloakroom

4
Northumberland Baths dealt with all our requirements nothing was too much trouble. A very professional workforce from planning to installation made the job stressfree for me and my family. Thank you to Lisa & Keith
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