North East Windows
12 Walton Rd Pattinson North, Washington, NE38 8QA Directionshttps://www.yell.com/biz/north-east-windows-washington-6998802/#view=map
Now closed Open Friday 09:00 - 16:30
06 Dec 2016
We had a composite door fitted 6 months ago absolutely first class from start to finish superb job.
Allerburn Lea Alnwick
Allerburn Lea Alnwick
29 Nov 2015
I would go elsewhere- not impressed1
We ordered 2 special offer composite front doors and had to wait a couple of extra weeks as we wanted the inside of our door to be black instead of white. We received a call from the fitter to say he was on his way but only had one of the doors( no explanation why other than the second door still was not ready). We could have had the single door fitted two weeks previously if we just wanted one fitted at a time. I agreed yes as he was booked it was best to come. When the fitter arrived he informed me there was a problem as he could not fit this internal door as the frame was 10mm wider and therefore would not fit in position because of my existing porch light switch. He informed me this should have been pointed out by the surveyor( it wasn't ) and he could not take it off due to it being an electric issue and if anything happened he could not be responsible . If we had been told this by the surveyor we would have ,of course, replaced the switch before fitting, especially as it was such a simple job. Needless to say, my husband was at work, he could not just come home( as the fitter suggested) and regretfully had to inform the fitters we would have to reschedule. Several weeks later we were informed the doors were ready and could be fitted. My husband ensured he would be there to oversee any issues and the switch had been replaced. The fitter arrived after lunch as we had requested and stayed until about 5pm but the job was not complete so had to return the following day for two hours. I had been told by the saleswoman that my door number could be put on by the fitter at my home but he informed my husband 'they didn't do that- incase they cracked the door'. My husband informed the fitter again the following day and he regretfully placed it in the door- without cracking it. The fitter did a professional job but did leave the external door sticking when opening, we were informed this was due to the spongy trim being new?!?! Well, imagine my surprise when one week later, after the first slight rainfall, my front door is leaking and I have a lovely puddle in my porch. My husband called the sales office, they gave him some story about how this could be due to a panel coming dislodged blah blah blah- NO NO NO! This is a BRAND NEW door and nothing should be coming dislodged! We now have to wait AGAIN...for sales to call some other office...to call us back...so we can arrange a mutual time, to be in...to get a repair done...WHICH SHOULD NOT HAVE HAD TO BE DONE IN THE FIRST PLACE! As well as getting something done so I can actually open the door without putting my shoulder out! Iwantadoor.com - should be iwanttobegivenaloadofsalespitchthenfittedwithpoorqualitydoors.com. If you are considering using this novice company, I suggest you seriously consider other more reputable ones first, I know I wish I had. #ineverwantanotherdoorfromthiscompany.com
16 May 2015
Special offer composite door5
I had the special offer door fitted yesterday and it's fabulous. It looks good, the glass supplied is really nice and the chrome handle, letterbox and door knocker really sets it off. The fitter was also first class as he didn't leave a scrap of mess for me to clean either inside or out. My new door is finished to a very high standard both internally and externally and I would give them 5 stars.