New Lavender House Dental Surgery

Over 70 Years Experience!

269 Malden Rd, North Cheam, Sutton, SM3 8ET Directions

   Closed today Open Monday 08:00 - 17:00

Why Choose Us?

Appointments
Friendly Service
Free Parking

Business overview

With the latest technology and techniques we aim to promote oral health and provide the very best in dental care.

New Lavender House Dental Surgery is a well established, family dental practice based in North Cheam, Surrey. We are a busy, friendly, mixed NHS and private practice offering a full range of preventative and cosmetic dentistry. Having served the local community for over 70 years we pride ourselves on keeping up to date with the latest technology and providing the highest standards of dental care.

Why visit New Lavender House Dental Surgery?

• Preventative dentistry

• Cosmetic dentistry

• Latest techniques

• Private patients

• NHS patients

• Emergency appointments

• Affordable prices

• Personal, friendly care

• On-site car park

• Evening appointments

• Nervous patients welcome

• BDA member

Photos

Image 2 of New Lavender House Dental Surgery

Products & Services

Children's Dentistry

Cosmetic Dentistry

Crown Work

Dental

Dental Hygienists

NHS Dentistry

Teeth Whitening

Dental Bridgework

Dental Implants

Dentures

Emergency Dentists

Endodontics

Mercury Free Fillings

Preventative Dentistry

Private Dentistry

Restorative Dentistry

Root Canal Treatment

Tooth Coloured Fillings

Veneers

Fillings

Dental Hygiene Treatments

Crowns

Dentures and Prosthetics

Wisdom Teeth

Tooth Extraction

Oral Health

Reviews

Outrageous

1
Trying to get through since this morning then again this afternoon (as I type it's ringing knowing full well the phone has to be on mute) we have an option to leave a message, we need an urgent appointment. We have decided to hang up and of course review in real time. Frustrating and unbelievable!
How can a business such as this allow the staff not to answer calls. At least change the options on the messaging to assist patients better!
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STUGGLED TO MAKE CONTACT

3
UPDATE 1 star changed to 3:

Finally, my partner had to take over, he took the afternoon off work to contact them by phone, he could not get them by phone, so he left a voice mail with a phone number to call back, and they did.
- I can only communicate by email as of my work commitments, and unable to take time off at the moment.

Once he was on the phone, they apologised and indicated that they did write a response to the email also gaining the answer that we needed.

- I am on the boarder line for a 2 star but shall keep it as 3, since my partner said that the person he spoke to did help with the questions and was very sorry for the communication gap.

My advice and comment would be to call the customer, even if they cannot answer; my emails clearly revealed my difficulties. My data was provided, so there was no reason not to try. I most likely would not have answered but I have VM and that would have been enough
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Dr Badr-Amin Mihramane

5
Dr Badr-Amin Mihramane is the best dentist I’ve seen in 40 years and an absolute asset to the surgery. He was highly professional and thorough in his treatment but also so kind, caring and gentle with my three children who are not keen on dental checkups. If you are looking for an expert dentist but you are a nervous patient, I would highly recommend you see Dr Mihramane.
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Massively dropped standards

1
Reception staff are rude and unhelpful. Treated my wife appallingly - If I could give no stars I would.
This used to be a good practice several years back.
Emails (3) and phone calls (3) unanswered when I complained demonstrating actually how little they care. Am now with a much better, friendlier and professional Dentist just round the corner.
They do not deserve your money. The worst !
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Unprofessional and rude

1
I took a half day unpaid leave from work to attend a pre-paid dental hygienist appointment - only to be told when I turned up on the day that the dental hygienist doesn’t work on this day and I was never given a refund. Today I was due for an appointment at 8am but no one was there and I was told It would be half 8 before anyone arrives and I would have to wait an hour for another appointment to happen before I could be seen - I asked for a call back so I could complain but no one has called back. This level of poor service is completely unacceptable and I would advise anyone thinking of joining this practice to look elsewhere - as I will be doing for my next dental appointment!
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