New Hong Kong House
37 Lavant St, Petersfield, GU32 3EL Directionshttps://www.yell.com/biz/new-hong-kong-house-petersfield-824687/#view=map
Now closed
Open today
17:00 - 22:30
Why Choose Us?
High Quality
Quality Service
Competitive Prices
Our location
Photos
Products & Services
Chinese
Chinese Takeaways
Chinese Deliveries
Fast Food Delivery
Fast Food Takeaways
Fast Foods
Set Menus
Seafood
Takeaway Deliveries
Takeaway Menus
Reviews
15 Jul 2023
Great food, great service
5
Food is absolutely delicious, however I’d really like to highlight the superb service we received. I spoke to a really lovely woman on the phone who managed to get our order out slightly quicker than the long wait time as we had such a small order. Very impressed with such good service on a busy Saturday evening, will definitely be returning.
02 Aug 2021
First Timers Experience.
5
Had our first takeaway from here a few weeks ago, ordered several items from various sections of the menu as we wanted to try different things, hours wait but delivered to us just outside of there area (Ditcham) for a small charge. Arrived just over the hour. What can I say.
Absolutely delicious, I was entertaining a fussy eater friend and even she was impressed.
Will definitely order from here again 5*
Absolutely delicious, I was entertaining a fussy eater friend and even she was impressed.
Will definitely order from here again 5*
30 Aug 2020
It's been my regular Chinese takeaway for nearly 40 years
5
I starting eating here on the occasional school lunch break way back in the day (sneak out and have a few spring rolls). Over the years my family and I have been well fed and it really does take on the aura of home cooked food for us. We love it.
28 Jun 2020
Always the best!
5
Best Chinese food around - better than any restaurant I have been to in China Town London.
Never had a poor meal here it's absolutely superb every time!
We have ordered for friends and nobody has ever said it isn't fabulous.
Never had a poor meal here it's absolutely superb every time!
We have ordered for friends and nobody has ever said it isn't fabulous.
07 Jun 2020
Food poisoning - awful!
1
I ordered food from here 3 days ago for myself and mum and partner. The food was discusting and not cooked correctly, probably due to how busy you were (as you explained). We didnt eat most of it and was such a waste of money.
We were happy to take the money loss, however ever since all 3 of us have been violently sick and dioreah. I am 8 months pregnant, therefore was seen by my GP for this - which has been confirmed as food poisoning.
I would not recommend food from here and would advise others to stay away.
We were happy to take the money loss, however ever since all 3 of us have been violently sick and dioreah. I am 8 months pregnant, therefore was seen by my GP for this - which has been confirmed as food poisoning.
I would not recommend food from here and would advise others to stay away.
Business Response
10 Jun 2020
Dear Holly, We understand that you are upset about your experience with us and hope you and your family are feeling much better. We take such issues very seriously for obvious reasons. We have not had any complaints of food poisoning before and certainly none these past few weeks. If you could kindly let us know exactly what you ordered, what you think was not cooked correctly and how; we would be most grateful as that would help us get to the bottom of this complaint. If you pop back in to speak to our manager, we will try to reach an acceptable resolution with you. Like we said, we have never had such a complaint before and we have consistently achieved a 5/5 Food Hygiene Rating for at least the past 5 years so rest assured, we will be taking serious steps to look into this issue. Yours sincerely, New Hong Kong House
Dear Holly, We understand that you are upset about your experience with us and hope you and your family are feeling much better. We take such issues very seriously for obvious reasons. We have not had any complaints of food poisoning before and certainly none these past few weeks. If you could kindly let us know exactly what you ordered, what you think was not cooked correctly and how; we would be most grateful as that would help us get to the bottom of this complaint. If you pop back in to speak to our manager, we will try to reach an acceptable resolution with you. Like we said, we have never had such a complaint before and we have consistently achieved a 5/5 Food Hygiene Rating for at least the past 5 years so rest assured, we will be taking serious steps to look into this issue. Yours sincerely, New Hong Kong House
Business Response
10 Jun 2020
Dear Holly, We understand that you are upset about your experience with us and hope you and your family are feeling much better. We take such issues very seriously for obvious reasons. We have not had any complaints of food poisoning before and certainly none these past few weeks. If you could kindly let us know exactly what you ordered, what you think was not cooked correctly and how; we would be most grateful as that would help us get to the bottom of this complaint. If you pop back in to speak to our manager, we will try to reach an acceptable resolution with you. Like we said, we have never had such a complaint before and we have consistently achieved a 5/5 Food Hygiene Rating for at least the past 5 years so rest assured, we will be taking serious steps to look into this issue. Yours sincerely, New Hong Kong House
Dear Holly, We understand that you are upset about your experience with us and hope you and your family are feeling much better. We take such issues very seriously for obvious reasons. We have not had any complaints of food poisoning before and certainly none these past few weeks. If you could kindly let us know exactly what you ordered, what you think was not cooked correctly and how; we would be most grateful as that would help us get to the bottom of this complaint. If you pop back in to speak to our manager, we will try to reach an acceptable resolution with you. Like we said, we have never had such a complaint before and we have consistently achieved a 5/5 Food Hygiene Rating for at least the past 5 years so rest assured, we will be taking serious steps to look into this issue. Yours sincerely, New Hong Kong House