60 Walton Rd, East Molesey, KT8 0DL Directionshttps://www.yell.com/biz/neil-s-wheels-east-molesey-6357499/#view=map
Stocking major band cycles and accessories
Rider owned shop, specialising in new and used bikes. We offer a wide range of services from basic safety checks to full strip down and rebuilds. We recondition all types of bicycle and keep a large stock of hard to find parts.
Products and services
Free Initial Consultation
Established Since: 2010
Cycle shops & repairs
Quad bikes & all terrain vehicles
I have my hybrid bike serviced there every year and the exceptional customer service I receive means I always return there.
Highly recommended and trustworthy.
I do sympathise with you KathyB-13. I have no connection with Neil's Wheels apart from having bought a bike there today and having been very pleased with the service. Though the offer of £40 does seem a bit mean, I would argue that even if your bike was in new condition, Neil's Wheels would still have to service it before selling it on, which would mean labour costs and possibly even the cost of replacing any worn components. I assume that they would also have had to have offered some kind of guarantee to the buyer of your bike, even if a fairly short one, if they had resold it and that in itself would have incurred a potential liability for further costs. I hope that you finally sold your Claude Butler bike for a good price privately. :)