Neil's Wheels

60 Walton Rd, East Molesey, KT8 0DL Directions

Tel 020 8979 0707
   Now closed Open today 09:00 - 18:00

Business overview

Stocking major band cycles and accessories

Rider owned shop, specialising in new and used bikes. We offer a wide range of services from basic safety checks to full strip down and rebuilds. We recondition all types of bicycle and keep a large stock of hard to find parts.

Photos

Image of Neil's Wheels

Products and services

Free Quotes

Free Initial Consultation

Established Since: 2010

Bicycle accessories

Bicycle parts

Bicycle wheels

Bmx bikes

Children's bicycles

Cycle shops & repairs

Folding bicycles

Hybrid bicycles

Mountain bicycles

Quad bikes & all terrain vehicles

Racing bicycles

Secondhand bicycles

Touring bicycles

Tricycles

Reviews

Excellent !!!
5
Neil and his staff are incredibly helpful and knowledgeable about anything to do with bikes and cycling.
I have my hybrid bike serviced there every year and the exceptional customer service I receive means I always return there.
Highly recommended and trustworthy.
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Absolutely Fabulous Cycle Shop!
5
I bought a bike today at Neil's Wheels in East Molesey. I was served by a guy called John who was absolutely brilliant. I usually NEVER buy higher value items from shops because I hate being a victim of the 'hard sell'. John was intelligent, articulate, clearly very knowledgeable, able to access important information online in seconds and didn't try to push something expensive onto me that might not have been suitable for my needs. Furthermore, he didn't treat me like an idiot in spite of my total lack of technical cycle knowledge. I had the opportunity of a test run on the bike which John recommended. It was great and I bought the bike immediately. I can't recommend 'Neil's Wheels' highly enough. It was important for me to support a local shop and the fact that they have a service department with an excellent reputation was also a huge plus. I'm looking forward to a long relationship with this exceptional retailer for the supply and servicing of my present and future bicycles. 🙂
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Don't bother
2
I bought a Claude Butler bike from here two years ago for approx £250 . I rode it twice and it has been kept inside ever since so in pristine condition. Neil's wheels offered me £40 as apart exchange for a new different bike or just £40 . Will be taking my business elsewhere second hand bikes are a rip off from them as they charge approx £125 for this second hand bike!!!
22 Mar 2017
I do sympathise with you KathyB-13. I have no connection with Neil's Wheels apart from having bought a bike there today and having been very pleased with the service. Though the offer of £40 does seem a bit mean, I would argue that even if your bike was in new condition, Neil's Wheels would still have to service it before selling it on, which would mean labour costs and possibly even the cost of replacing any worn components. I assume that they would also have had to have offered some kind of guarantee to the buyer of your bike, even if a fairly short one, if they had resold it and that in itself would have incurred a potential liability for further costs. I hope that you finally sold your Claude Butler bike for a good price privately. :)
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Too busy to help
2
No doubting the enthusiasm and dedication (as per other reviews) but they are nearly always too busy - need to book repairs way in advance. If you are lucky to get a slot, deposit/collection is difficult as they are very reluctant to store overnight and for us that work in central london its impossible to get home to the shop before closing. Shame.
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Super Helpful, Friendly and Efficient
5
I called Neil's Wheels to ask if they had a BMX for my son. Nothing was too much trouble, the guys in the shop went round the corner to their warehouse twice to get two BMX models for us. We went away to think about the purchase. They even waited for us to return, half an hour after their usual closing time on a saturday night, just so we could get the bike for our son. A great shop, excellent service. I would certainly use again, and suggest you do too!
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