Natural Born Flooring Ltd

203 Gloucester Rd, Bishopston, Bristol, BS7 8NN Directions

   Now closed Open today 09:00 - 17:00

Business overview

Call now for a FREE measuring & quotation service.

Natural Born Flooring is a fresh and newly opened carpet, rug & flooring retailer on Gloucester Road in Bishopston. After decades of working for other retailers, measuring and fitting carpets in and around Bristol, it was inevitable that owner Ross Millett & his father would open a retail outlet to share their skils and expertese to meet the needs of homeowners in and arround Bristol.

Having built up extensive contacts, Natural Born Flooring are able to source the largest range of top quality products at the best prices. Now a one-stop-shop for all 'natural' flooring products, this outlet is not to be missed by those looking for range and quality.

Photos

Image 2 of Natural Born Flooring Ltd

Products & Services

SISAL Carpets & Rugs

Sea Grass Carpets

Coir Carpets - Natural & Colour

Jute Carpets

Wool Carpets

Marmoleum Flooring

Karndean Flooring

Karndean Floor Tiles

flooring materials

Expert Carpet Fitters

Expert Wood Flooring Fitters

hardwood flooring

Real Wood Flooring

oak flooring

parquet flooring

resin flooring

rugs

wood, timber & laminate flooring

vinyl flooring

Reviews

Disappointing local business

1
Terrible service and incredible rudeness. I went into the shop on Tuesday and ordered a piece of coir matting. I took in the old piece as a template and emphasised I must have it for Saturday for a house viewing I was quoted £18 and told it would be ready by Thursday. The day came and went - no matting , no phone call. Friday morning I left a voicemail, no call back I went to shop and was promised the mat before closing or a call to explain- nothing. Today I rang again to be told they were very busy and sarcastically that the missing mat was no big deal. I called by to pick up the old mat - some apologies were given and I told if I waited Ross would be back and cut it on the spot. Eventually he appeared cut the rectangle - tried to charge £40, and refused to the honour the quote ‘ you don’t have it in writing’ . Told me to take it or leave it , didn’t care if he didn’t have my business again Very aggressive Matting a little too small and has a hole where the tuft is missing
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Excellent service

5
We used this firm to carpet our new flat throughout early in 2021. Chris in the shop was very helpful with initial advice and in helping us choose our carpet. The fitting service was excellent and the team were very obliging in staging their work to fit in with our other requirement. We are delighted with the finished job.
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Well laid flooring but terrible problem resolution with a rude, aggressive owner (Mr. Ross Millett).

1
Our flooring looks great. However NBF removed our toilet at their request to 'get a better fit' & failed to refit it on completion as agreed. We were told they would come on the Friday, they never did. We chased again, 36hrs since the toilet should have been refitted. The owner rang, was rude & aggressive & insisted that not having the toilet refitted was 'not the end of the world'. He hung up on his call. No understanding or willingness to solve the problem he had caused. He didn't grasp that our household needed a downstairs toilet. He told us we could wait till the next Mon. We eventually agreed an emergency plumber could be used but only after the owner agreed to pay £50 towards it instead of the full amount - despite the problem being caused entirely by his company. Please use another flooring company who places customer service as a priority and does not have an owner who is unable to discuss and resolve a valid complaint without turning to aggressive, bullying tactics.
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Satisfied customer

5
Just had a Karndean floor fitted through NBF, Bristol. Excellent, friendly and professional customer service and fitting - above and beyond. The owner guided me to an excellent choice which looks amazing and was actually slightly cheaper than the flooring I was thinking of initially; always a great sign of a quality establishment. Reliable service and an excellent finish - couldn't be happier. A very minor problem with re-fitting toilet (taken out to fit flooring underneath) was honestly, professionally and swiftly rectified - couldn't have asked for more. Highly recommended - excellent, huge thanks to all the team.
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Bathroom & Shower room

5
They are a small busy team but well worth persevering with. Got quotes with most of the main floor installers and very few gave me confidence. They installed a bathroom & shower room Karndean floor with a few awkward corners, excellently fitted and finished of beautifully. It was not all completed on the same day but they did what they said they would do at a competitive price. Will use again and very happy to recommend.*****
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