Morgan & Quinn poor customer service
What a joke Morgan and Quinn. We ordered our stair carpet on November 25th. It was to be fitted 17 December. We waited in all morning and at 12noon we had a call to say they couldn’t come. Apparently one of the fitters had had an accident. A lady (from the Google outlet) rang to say they could do the fitting today 23 December and told me that the fitter was the best one they had!! Well surprise surprise, all the shops are closed and do no reopen until 29 December. We have not heard a word from them. Our old carpet has been taken up over a week ago and we are on bare boards. We have family coming for Christmas. Our treatment has been an utter disgrace. We have been good long-term customers at the Anlaby shop. We will be there on 29 December to get our money back. I will never ever go in the shop again. Customer service is Rock bottom.