10+

Years
with Yell

Morecare Services

CQC (Care Quality Commission) Audited

51 Ferndale Rd, Ashford, TW15 3PP Directions

Tel 01784 771061
   Now closed Open Wednesday 09:30 - 17:30

Business overview

WE PROVIDE EXCELLENT CARE IN YOUR HOME ENVIRONMENT

We have experienced and reliable staff that maintain each client's right to independence,

choices, privacy, dignity, fulfillment & support plans.

We ensure that the needs of our clients and values are respected in manor of race or ethic origin, culture, political, affiliation, religion, sex, disability, impairment & parenthood.

We undertake risk assessment of environmental health & safety within the clients home and we ensure that any hazards are reported to our clients.

We ensure that the service of care is delivered in accordance with the agreed contract of care.

We implement a formal programme of staff recruitment, planning and provide continuous training and development to all our staff, to enable clients needs to be met and to promote the principal of best practice.

At MoreCare we provide clients with information on the organisation's procedure on handling

complaints, comments and compliments.

Products & Services

care services

carers

disability information & services

elderly care

mental health disabilities

care agencies

domiciliary care

cleaning services

support workers

support staff

live-in carer

walk in nights

Personal Care

Domestic Care

Escorts

Sitting Care

Full Time Carer

Disability Services

Video(s)

Reviews

Dreadful frightening experience id not wish on anyone! Be sure to research b4 you hire ANY carers!

1
We'd morecare for my mum of 81 March 2020 as I was caring for mum on my own. Problems started when I caught them putting the wrong visiting times in care book.They'd stay for 5 minutes but put in 30 mins!(They take on way too many clients without enough staff 2 cover)Communication was poor, i'd tell each carer individually any messages or it would'nt be relayed to the rest. They'd often drop mums meds on the floor id find l8tr. Also Just before 1st lockdown, 'Margaret' got paranoid about the virus & came round with her hair band wrapped around her face,keeping her distance cos mum had said she'd a cough when she clearly hadn't & refused to come back, l8tr that night they left me with only 1 carer. I helped Ruth lift my mum who said 'Hold her like a baby' but put my back out, dropped to the floor in pain where I was left! That was the last time they came & refused to return. I was heart broken, unable to help mum alone. The manager denied responsibility or that Ruth had instructed me!
Cancel Update
1000 characters limit

Thank You

5
I thank MoreCare Services for the quality of care provided for my husband when he came out of the hospital. We always look forward to seeing the carers every morning with their cheerful and smiling faces. Jean & Leo, Ashford.
Cancel Update
1000 characters limit