Mister Twisters

15e Follingsby Park, Follingsby Close, Gateshead, NE10 8YG Directions

   Open today 09:30 - 19:00

Reviews

Disgusted.

1
My 9 month old baby was sitting in a walker in the play bit right next to me. A little boy walked over and started playing with the toys on the walker which I thought was quite sweet. Next thing, he starts hitting my little girl in the face and ripped her clip out of her hair. I got him off her and the boys mother apologised. I was furious but left it. Next thing, the same little boy attacks another little boy, literally rolling all over the floor biting him and hitting him in the face. The parents split them up. By this point everyone was furious and not once did any staff come over to see what the situation was. Considering there was only 3 members of staff in the whole place they were probably busy else where. The boy then went on to hit a 1 year old girl and bit her so hard on the back, she bled. The grandmother of the little girl took her to the staff to which they said "it's hard to tell somebody to leave" yet their rules clearly say bullying will not be tolerated. Disgrace.
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Disgraceful!!!

1
Purchased on groupon and upon arrival were told they were closing early despite times stating on groupon 7pm closing no booking required this was 4.45pm. Attitude of supposed senior staff was abrupt and uncaring and there was no customer service at all. NEVER AGAIN!!!!
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