Midland Heart

20 Bath Row, Birmingham, B15 1LZ Directions

Tel 03456 020540
   Open today 08:00 - 19:00

Business overview

Midland Heart is one of the top ten housing and care organisations. We own and manage more than 32,000 homes across 54 local authority areas.

Our work involves; supporting those who need help to live independently, assisting in regenerating communities and helping an individual to discover their own abilities just as much as it involves providing and maintaining homes for more than 70,000 people with maximum customer involvement.

Our approach is built around five interrelated values: Customer First; Ambition; Imagination; Empowerment; and Inclusive. These form the foundations for the business and truly demonstrate our passion for working with, and for, communities.

Each year we invest in excess of £100 million each year in our neighbourhoods. Our vision is to be the leading national housing and care business working with those in greatest need.

Transforming lives through housing, care and more.

Products & Services

Housing

Care

Care and Support Services

Housing Association

Social Housing

Supported Living

Reviews

Jewellery quarter shambles

1
Actually wouldn’t even give them a 1 star , absolutely bad management they can’t meet you when there are issues with homeless living in the property in the cupboards of a multi story apartment complex, intercom system constantly out of order/ doors faulty, communal area disgusting, parcels go missing, smell of weed in the building/ red light! Too . Cracks appearing , roof leaking.
ABYSMAL SERVICE & MANGERS
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Anti social behaviour

1
I have had over several years 1 of your more obnoxnious tenants.I have made many complaints. I am a home owner attached to your tenant. Only 1 of your team did anything. I have recently emailed at least 4 times to get a response.
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They Allow Vulnerable to be taunted

1
They don't take care of their more vulnerable tenants! They allow vile neighbours to bully, threaten and taunt this elderly lady! without doing a thing! Should be ashamed of themselves. This poor lady is not eating, losing weight and no one seems to want to do anything, not even the police! I don't get it!
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I've never hated a company so much

1
My mother lives in sheltered accommodation "managed" by midland heart. They haven't had a manager now for at least 12 months and midland heart outsource as much responsibility as possible in order to increase their profits and reduce their liability. They should be prosecuted for prioritising profit over their responsibilities. If they can cut costs at the expense of the residents they won't think twice. They certainly do "transform lives" but not in a good way
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Midland heart landlord

1
Absolutely disgraceful housing association. I have kids and was place in between bail hostels and I dread to think what other hostels are on Kingsbury Road. I have been band A for a few years and the biding system isn't a good one. I advise all nobody to take a property from Midland Heart. You will regret their performance as Landlords. Their more like bailiffs. You only can get in contact if your paying rent or being chased by them. Thanks for ruining my quality of life.
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