Middlesbrough Borough cars Ltd

Cambridge Rd, Middlesbrough, TS3 8AG Directions

Why Choose Us?

Open All Year
Child Friendly
All Occasions

Reviews

On the fiddle

1
The price of the ride was fixed at £6.70. At the end of the ride I find out that the driver only takes cash so we drive around looking for a cash point. Driver charges me £12.50 but I get a receipt for £6.70. It's 2022, who doesn't take card payments with online bookings? Even the local bus service lets you pay for your tickets online.
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Apparently car park anywhere

1
Just been boxed in by one of them at coulby Newham and he just sat playing with his phone watching something!
and would not pull forward.

I came to the conclusion he must be blind and judging from the standard of driving probably was.
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NEVER USE

1
THE WORST. Booked a taxi for my girlfriend to get her home from work as she has a broken foot. The app said it had been cancelled so she began to walk as we did not have money to book another, the app then said the car was a few minutes away so I rang the office to sort for the driver to pick her up a bit further down the road, operator said this was fine and ammended the job, the driver then turned up and got extremely aggressive and nasty to my girlfriend and refused to let her get in the car or give her a lift because it was not at the original pick up point and said she will have to walk home (another 40 minutes).
I have then rang back up and been told from "Cath" that there's nothing they can do apart from give me the admin number to call tomorrow for a refund. This is completely unacceptable. The full company should be ashamed that they have drivers and "managers" that have unhelpful and disgusting attitudes towards customers.
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Rubbish company

1
They phone my 86 year old mother every week and ask for Gary. We have complained to the drivers and the company. They say to delete our number we put on their application we filled in. We live in South Wales and have never used this company but we can not stop them waking Mum up and upsetting her. Bunch of idiots. They have just phoned again. At least 4 people from the company have said they will get her number removed. Still waiting.
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Lies and Extortion

1
My friend dropped her phone case inc bank card and disabled pass and mobile in one of their taxis , despite knowing her full address they held her to ransom until she paid £6 to get her property back two days later.
Their call handlers knew on Friday eve that the driver had found the item but did not advise me when I called them at 9am on Sat am for her, so my disabled friend had to go to her bank on Sat morning to cancel her bank card.
To add insult to injury the driver who delivered the phone was not the driver or the car that picked us up on Friday eve yet Nooreh in their admin dept insisted it was even though the driver who delivered told us he was not the pick up driver????? I think myself and my friend know the difference between a young guy with a moustache and an overweight 50 year old plus man even though Nooreh joked he could have shaved….really !!!!!!
The item should have been taken to Cleveland Police Station as lost property but no money in that for those crooks.
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