Merit Garden Products Ltd

Unit 1-5 Vale Farm Woburn Rd, Lidlington, Bedford, MK43 0NL Directions

   Closed today Open Monday 09:00 - 16:30

Business overview

Merit Garden Products - great for Sheds, Log Cabins, Fencing & more

Manufacturing and retailing a varied range of garden products, which include log cabins, sheds, greenhouses, fencing materials and other timber products. We manufacture your timber garden building at our production and head office in Thurston, Bury St. Edmunds, Suffolk.

We are not an internet only company, you can actually come and see the quality of the buildings for yourselves at one of our sales sites and get advice on the right product for you. Don't buy blind - we are committed to providing a good quality product at the right price for all our customers. We also retail a comprehensive quality range of products including fencing, decking, gates and garden furniture all at competitive prices . You can view most of these items at each of our four sites in addition to our range of garden buildings including sheds & log cabins. We deliver nationwide but mainly cover the eastern counties, in particular Suffolk, Norfolk, Essex, Cambridgeshire, Bedfordshire, Milton Keynes & Northants

Photos

This summerhouse is made in dip treated loglap with a red shingle roof
This shed was made to the customers own design in loglap with summerhouse doors and windows.
This customer has sent us this lovely photo of their log cabin painted to use as a workshop.

Products & Services

Sheds, garden buildings

garden sheds

Free Parking

Free Quotes

Free Delivery

Reviews

Decking

5
Ordered decking kit last week. We live on the other side of the country. I was a bit worried when I didn't receive an email after ordering, but I phoned them and they sent one straight away. The delivery was delayed by 1 day but they kept us up to date by phone throughout with excellent customer service. The poor delivery man got stuck on M5 southbound traffic on a Friday afternoon but was still extremely helpful and in good spirits when he arrived with our goods. We would definitely use Merit Garden Products again.
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Bad Experience

1
I ordered a custom sized shed which I discussed at length with the sales person. When is was installed it was the wrong size. Apparently the width of a merit shed is not the front view measurement where the door is that is the depth. The distance from the front to the back of the shed is not the depth, that is the width. Customer service were not interested, their attitude is it is all my fault.
05 May 2017
I'm sorry to hear of these issues. The order form you signed on March 14th has both the dimensions of the building that you received and a diagram to help advise our customers of the standard orientation of our buildings. The issues presented above were not raised prior to installation but after the building had been installed and treated by yourself. We were sympathetic that a genuine misunderstanding may have occurred, despite the confirmed and signed order form. As per your wishes agreed to offer a discount on a future purchase in order to facilitate the storage issues you have had with the building being a different orientation to what you expected. , We felt 10% discount was a sufficient good will gesture. Unfortunately, you felt this was an 'insult,' and decided to leave the numerous reviews as a consequence. An email was sent on Thursday 13th April to which we have not yet received a reply. We would welcome a response to this email.
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