Mearns Dry Cleaners

Unit 8 3 Greenlaw Place, Newton Mearns, Glasgow, G77 6GR Directions

Tel 0141 639 0400
   Open today 08:00 - 20:00

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Reviews

Awful terrible absolute cack

1
Worst experience ever!!!!!
Cannot begin to list the awfulness that is this drycleaners - deserve no stars. TERRIBBBBLLEEEE!!!!!!!!!!!!!! AWFUL! Still charged with no mention of damage to jackets on pick up.
Pressed 4 time should be ashamed of being a shopfront for this drycleaners!!!! I will never be back to either!!!!!!
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Customer requirements ignored! BEWARE!

1
If I could have given it zero, I would. I collected my husband's coat today, Monday to be told, it's not dry yet and needs pressed. I asked why is it wet when he asked for a dry clean? The lady went on to explain that they go by the care label. I made the point that if I had wanted it washed, I could have done it myself, that the coat had been dry cleaned a number of times before. Now bearing in mind it's early February she asked 'Does he need it?'. I took the coat, and the sorry state it was in to dry and press myself and apparently NOT following customer requirements costs a mere £8.99. I will find another dry cleaner, thanks for nothing. Terrible service. As previous reviews state - DO NOT USE!! It's the best advice
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Avoid! Rip off! Cash only. Charged twice

1
Had To pay twice for my cleaning. I paid before it was done -- it's a habit of mine so I can have someone else pick it up. However as it was written 'still to pay' on ticket, and after 'apparently ' checking their till roll, my husband was refused getting his suits back today till we had paid again. Shocking!!!
Not how to get customers back. I'll be telling everyone. Oh yes - and they only take cash! Hmm...
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Terrible service

1
Terrible service! £400 ball gown back with marks not removed and new stains!! Also new pulls over the material. Now unable to wear the dress
Dress Never ready when was told garment would be ready.
Dress was cleaned a second time after areas pointed out and came back worse!
Dry cleaner was meant to phone and never called. And staff rude when saying how disappointed I was with service! Definety will not be back
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Do Not Use!

1
Sent out therapy towels and they came back still dirty and smelling of oil. 2nd attempt was no better and towels were still smelling of oil. No detergent used. Complained and asked for refund as I was going to have to wash them myself. Refund was refused and was subjected to a mouthful of abuse by the owner. Odious man, laughing in my face as he told me to "knock myself out" with my complaint. Taking this to trading standards now.
26 Aug 2017
I hope you did! I was subjected to embarrassment as they said I hadn't paid. I had! Maybe that why they only take cash. Had to pay twice. I'll be reporting too!
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