Massimos

170 Tynemouth Rd, North Shields, NE30 1EG Directions

Reviews

Bad Customer Service

1
Bought a pizza few days ago and I am still Not happy today about it. The women who works there is either Deaf or doesn't understand in English. Told her in plain English the pizza I wanted has to be Hot but she never took my order correctly I had a tasteless bland pizza she was happy to take the money knowing that she had not made it to what I said. She did not even offer me a refund or a pizza in replace of it very bad service.
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Thanks MASSIMOS

5
My favourite takeaway. Great value & great food! Won't order anywhere else now!
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BEST PIZZA MASSIMOS

5
Food was very tasty, piping hot and delicious. Delivery on the time. Best in the north shield. And they have own app, every single time order give 20% off. Thank you very very much MASSIMOS ❤❤
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Worst abuse I've ever received from a takeaway

1
I ordered 2x14" pizzas via Just-Eat. Order was late despite being 2 streets away. No pepperoni on the Turkish style. Upon ringing Massimos about the mistake, I was met with a very rude attitude. Took me 3 calls & 30 minutes to get the manager to finally admit that 1.The Turkish style was supposed to have Pepperoni on & 2. To apologise & give me another pizza as a GOGW. I was happy enough, however, the manager saved my personal mobile number, breaching the Data Protection Act, in order to send out spam texts from his own personal number. Upon contacting them to stop, was met with more rudeness, so I left them a negative review on JE. The managers reaction was to ironically ring me to shout abuse about how I was "ruining his business" then flagged my review on JE as a fake; JE confirmed this to me. Upon ringing Massimos again to explain that ringing & texting me was harassment and to stop, he told me that he was going to contact the police & tell them that I was a racist! Unbelievable.
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mss

5
Amazing absolutely fabulous mint sauce is to die for best sauce ever tasted , everything really nice definitely my new take away from now on throughout whole area!!!!!! X
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