Masefield Beta Ltd

Unit 17 Coneygree Ind Est, Tipton, DY4 8XP Directions

   Now closed Open Wednesday 09:00 - 17:00

Business overview

A foremost supplier of Quality Plumbing Products alongside our strong Manufacturing base that is capable of producing a wide range of plumbing spares.



Very poor after sales service following my informing them, by letter, of a minor fault on their toilet syphon diaphragm washers, on 5 Feb 2019. Getting no response, after 6 weeks, I wrote to the managing director who said they had not received my letter, asking me to send it again. This I did and a 'Quality Technician' wrote to say he would investigate and, "...keep you informed..". Following no response again, after 8 weeks, I wrote to the managing director once more. However, now 2 weeks further on I have heard nothing. Perhaps they have not received my letter again...? (West Midlands' Royal Mail, hold your head in shame!)
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