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Marmaris Kebab & Pizza House

20 Bear St, Barnstaple, EX32 7BX Directions

   Open today 16:00 - 00:00

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Reviews

Poor Customer Service

1
Customer service is appauling, if they get your food wrong they'll have ago at youy instead of correcting the mistake.
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Absolutely shocking customer service

1
Never had an issue until tonight after my food being under cooked and cold on arrival and not even edible i called to complain and ask for a refund as this had put me off eating, this is when the phone was handed to another staff member (i would guess the owner) took over the call and told me they would not be refunding me in a very rude manner and continued to be rude and then hung up. When my husband proceeded to call them back and tried explaining again that we wanted a refund and he would even bring the food to the shop he was shouted at again by what I would assume is the owner and hung up on. Upon arriving at the shop to return the food my husband was then followed out by the owner who was shouting being abusive and started kicking our vehicle. Not even a hint of an apology for the way our food arrived and absolutely shocking customer service I will never order from here again and will be pressing charges for the damage to our vehicle
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Avoid Avoid Avoid

1
Made order at 6.30pm was told up to 1 hour wait for deliver. After 1.5 hours still no food. Called up and was told 10 minutes so 840 pm and was told driver could not find address even though only 1.5 miles from shop. Advised no delivery even though we paid upfront via card for food. Manager/owner was very rude when I asked for a refund he said will do it when he has time would not give any time frame poor service all round no courtesy to even call and tell us delivery would not be coming after nearly 2.5 hrs wait. Really unhappy and would not recommend these people to anyone watch out and Avoid!!!!
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its best take away

5
its best one in barnstaple
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about food

5
its good food and good price..
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