Mango

High Street, Watford, WD17 2UB Directions

   Now closed Open today 09:00 - 18:00

Business overview

Mango is a women's fashion shop selling funky Spanish designs in young, urban style clothes as well as formal and evening wear. They also sell a selection of accessories including bags and shoes.

Photos

Image of Mango

Reviews

Extremely poor management

1
Had a wonderful time this afternoon and received excellent assistance from the staff in selecting a party dress.
Unfortunately, this was only temporary because when I went to the till to pay for my outfit, a manager or team leader was standing next to the employee who was serving as she was being shouted at quite aggressively by a customer and looked completely lost. People in line behind me were startled that the manager didn't even try to defuse the issue in front of so many customers , as it was obvious that the staff was becoming agitated. Until the manager or team leader chose to intervene, this argument continued for quite some time.

My husband, who was with me, and I both are shocked! Myself and customers at the time agreed that we will definitely not be returning to this store!!
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Bad service

2
Today,05.08.2020I went to exchange a pair of trousers for a different size. The girl at the counter told me they are discontinued, but I found and ordered them online. I wanted to get a refund for my original pair, but the interenet was not working or something like that. I had to wait the second time in a very long que as no one told me they had this problem and they cannot process my refund. Both girls were very rude and not happy to serve me. What was very unpleasant was seeing them whispering for a few times which made me feel very uncomfortable. I came back in 20 minutes to check if the internet has been fixed and one of the girls pointed me when she saw me entering and they started whispering again. I had to rescheduele all my plans to be able and pop in tomorrow for a refund. I am never going to shop in this store again and never recommend it.
PS: On my original purchase the girl was not even given me the 10% discount on top of the sale until I mentioned it the second time.
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