Mandarin Buffet Restaurant

Unit 18 Octagon Way, Weston Favell, Northampton, NN3 8JL Directions

   Open today 17:00 - 22:00

Photos

Image of Mandarin Buffet Restaurant

Reviews

Appalled, insulted and disrespected

1
Absolutely appalled by the treatment we received from the security and the manager. We were sworn at by the security, refused a decent conversation with the manager and the tone with which we were spoken to warrants less than a star if I could give that. I've never experienced such disrespect and indecency from any restaurant before! The worst of it all is when I tried to speak to the security he stepped into my personal space and tried to intimidate me. I was so confused. When we spoke to the manager she took the side of the security and told us "she wasn't here to experience what happened"??? Absolutely ridiculous
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Horrible rude staff

1
Rude staff, Polish Mafia on door who obviously do not like anyone. Pay full adult price for 10 year old child, when I said that she is only 10 and would not eat that much I was told that was the rule and they do not change it. Made to feel as though we were not welcome at all. The food was ok but not very hot the deserts were cheap packet mixes. I would not go there again
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Unprofessional, Rude

1
As soon as we arrived the security guard started shouting there will be extra charge as my 6yr old was too tall for a child price.
We should of walked out then but stayed & were put in a dark corner near the waste and blocking the fire exit as they put a table together.
Apparently there was no where else to sit but the restaurant was empty & was plenty of tables.
The security guard kept looking over at us making us uncomfortable then decided to come over & wave his pen at my sister as she was sat on the end to make room for the high chair for 5 minutes so I could feed my daughter her jar.
We asked to speak to a manager & a random man claimed to be the manager listened to our complaint & then walked off.
We decided to just leave & then another man claimed to be the manager & had to explain everything again & the manager was not professional at all told us to just go go go while waving his arms at us in front of all the other customers.
This place is definitely not professional!
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Absolutely rude

1
Came here for my 30th expecting to have a nice relaxed time. As soon as we came in we were not felt welcome. The guy at the door literally shouted the prices for the kids at us. We were seated right in a dark corner. Then the “security guy” thought he could come and have a go at us for taking up too much room. We were paying customers just like everyone else! Service is so bad and staff are so rude. Do not bother to spend any special occasion there as they will ruin it. Really bad customer service and very rude staff!
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That little man

1
Had a really dissappointing time, as soon as we walked in the waiter was not accommodating in any way for my sisters birthday. The one bald white guy they have greeting at the door was the one that started our experience off on a bad foot. we forgot about one person when booking and then was scolded for not letting them know in advance in front of all the other customers at the front door and made to feel like we were burdening them. My sister asked me to move round to fit in the high chair in the table and then the bald white guy came and was seating people at the table next to us and was scolding us again for not telling them we had an extra person and that’s why he was justifying being a wet flannel to us. The attitude of the restaurant in general is to serve people who look like they have a lot of money with respect and to treat everyone else as if they’re going to on run off without paying. Most angry they ruined my sisters birthday.
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