Magic Touch

32 Coldharbour Lane, Hayes, UB3 3EP Directions

   Open today 10:00 - 19:00

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Image of Magic Touch

Products & Services

beauty treatments

eyelash extensions

facials

indian head massage

manicures

nail art

nail extensions

nail technicians

pedicures

threading

waxing

3D Nail Art

Shallac Gel Polish

Reviews

Worst customer service!

1
Worst customer service , staff are extremely rude. On two occasions I visited the shop and received the same treatment, I would definitely not recommend anyone to go there. I was not greeted and was ignored when entering the shop and received no assistance when asked.
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Poor Customer Service

1
The worst service I have ever received. I advise that you do not patronize this establishment ESPECIALLY if you are a person of color.

After experiencing bad customer service with this establishment in the past and watching as the owner passively enacted racism on another patron, I STILL decided to give this salon another chance. This was a terrible decision.

The employees that work at this establishment are racist, extremely rude, and disrespectful. Throughout my pedicure and manicure I was made fun of by the employees- not only to their peers but also to other salon patrons. Lesson: If a customer has come in with hands/or feet in dire need of a pedicure or manicure is paying for a service, it is your job to deliver the service! You should not chastise, disrespect, or make fun of a customer.

I will never patronize this salon again and I hope those reading this message will follow suit.
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Poor quality and service

1
The service used to very good but I don’t feel they offer the same good quality or care about their customers or their customer’s views anymore.
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