Maggies Tea Room

29 Phoenix Rd, Washington, NE38 0AD Directions

Tel 0191 416 6075


Disgusting customer service.

Ordered a take a way. Potato skins with garlic dip, Cheesey jalapeño bites, Lasagne served with chips and salad and Fruit scone served with cream and jam costing £21.40.
Driver delivered it late saying they only had Lasagne and the scone but he knocked price down to £14.00 which I said yes as had no time to send order back as had to start work. When I opened to eat it absolute shocking bit of Lasagne swimming in grease no chips or salad. The scone had to be 3 days old. I was reassured by manager driver would be back with refund and week later still waiting. I have left voicemail as clearly won't pick phone up when I phone. Disgusting especially when the manager agreed the order should not of been sent so my complaint was of no surprise to her. I will continue contact until they issue a refund out of principal. Also have the pictures of what was sent.
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