Machine Mart Bradford

Kamran's exceptional customer service was an absolute delight. His prompt and courteous handling of our enquiry, coupled with the support and attention we received throughout the buying process, not only exceeded our expectations but also cemented our decision to return in the future. His commitment to customer satisfaction sets a commendable standard!

Bradford Machine Mart. Not good enough. Branch manager's attitude on the phone in 2 phone calls to query availability and specifications prior to visit was smarmy, smart alec, disinterested. Should be working for Maplin's!!
A locked door in normal working hours with a notice reading 'Because of an increase in aggression and violence toward staff, the door will be locked and only one customer at once is allowed in'.
If their attitude towards me this morning is anything to go by, I can't blame customers for losing their rag towards the numpties working there. No interest, no idea, not fit to be there, not interesting in closing a sale.
Weren't able to fulfil a purchase order, despite having what we needed in stock with a matching order number, because of bureaucractic administration.
Branch should be shut down.