M L M Property Management
1 The Beacons Beaconsfield Rd, Hatfield, AL10 8RS Directionshttps://www.yell.com/biz/m-l-m-property-management-hatfield-9912976/#view=map
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Reviews
A Company to Avoid at All Costs
1Communication is virtually nonexistent — endless promises of call-backs that never happen. Between all the residents, someone is contacting them almost every week, yet there's zero progress. When we’ve asked for itemised bills or a breakdown of where our money is going, we’re met with silence — but that doesn’t stop them from sending threats if payments are late.
We’ve now taken steps to report them to the relevant regulatory bodies in hopes of holding them accountable.
Avoid this company completely — they are unprofessional, unresponsive, and unreliable.
Stay away from this management company
1We’ve endured over two years of delays on essential repair works, with costs spiraling over 300% — and not a single scrap of documentation to explain why. No competitive tenders. No specifications. No work breakdown. No justification. Nothing. Just vague claims and escalating invoices.
Communication is a black hole. Routine emails go ignored for months. Concerns are brushed off. When we asked for clarification or transparency? Silence. Yet the moment a bad Google review goes up, they suddenly become very responsive — because image matters more to them than actual service.
Craig Forrest, the so-called “owner,” is a textbook example of incompetence. Aloof, evasive, and utterly incapable of providing answers or taking accountability.
Stay away useless
1Communication is virtually non-existent unless you’re chasing them repeatedly. When issues arise — and they inevitably do — they are either ignored entirely or handled with unacceptable delays. Promises are made but not kept, and there’s a noticeable lack of accountability across the board. It’s incredibly frustrating to deal with a company that appears more focused on collecting fees than on actually managing properties with any level of care or competence.
If you’re considering hiring them or moving into a property they manage, I strongly advise you to reconsider. Based on my experience, their standards fall far short of what should be expected from a professional property management firm.
Terrible Experience with MLM – A Money-Grab Agency
1I honestly don’t know where to begin. MLM has been an absolute nightmare to deal with. All they seem to care about is charging us money, but when we try to get any kind of clarity on where that money is going or ask any questions, it’s like we’re talking to a brick wall. No one knows anything. Every time we reach out for answers, we get the same vague responses or, worse, complete silence.
The lack of communication is appalling. They’ll take our money, but when we try to follow up or ask for specifics on what we’re paying for, it’s as though no one at MLM has any clue. It’s not just frustrating – it’s infuriating. I’ve been left hanging more times than I can count. You’d think an agency in this field would have their act together, but sadly, that’s far from the case.
In short, MLM has been nothing but a constant headache. If you're considering using their services, I would advise you to look elsewhere.
Riverside close Romford-Go Residence
1All talk but full of excuses.
Cleaning is terrible and maintenance is way below average. Communication is impossible. Taking the residents for a ride! Riverside Close Romford residence!!!
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