Love2Laundry

145-157 St. John St, London, EC1V 4QJ Directions

Tel 07951 230768
   Now closed Open today 08:00 - 19:00

Business overview

If you are looking for customized services in London from your laundry service, then the best option at your disposal is Love 2 Laundry.

Founded in 2014, we follow a dream and an We aim to serve our customers in a way that far exceeds expectation. Being one of the leading laundry service providers, we know our customers’ mindset. It is not easy to come home from a hectic day at the office and rush to the nearest laundry service with your clothes. So, we have an array of services to make things easy for you. You need not tolerate late deliveries, low standard of work merged with high prices. Our services cater to all your laundering and ironing, dry cleaning, shoe repairs, upholstery cleaning, etc. Our highly efficient employees ensure you face no difficulty, the technology we use is state of the art and the service we provide is incredibly good. We strive to make service easy for you so that there is a long term partnership between us. You can drop your clothes and collect them from our locker in your apartment.

Please call us or look at our website to see if your area is covered.

http://www.love2laundry.com/

Photos

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Products & Services

bed linen cleaning

blanket cleaning

bridal alterations

clothing alterations

commercial stain removal services

curtain cleaners

cushion cover cleaning

dry cleaners

duvet cleaning

evening wear cleaning

formal wear cleaning

invisible mending

launderettes

laundries

laundry equipment & supplies

leather alterations

leather repairs

leather suite cleaning

mattress cleaning

odour removal services

pillow cleaning

sari cleaning

service washes

sewing alterations

sheepskin cleaning

silk dry cleaning

sleeping bag dry cleaning

sofa cleaning

sports kit cleaning

stain removal

stain removal services

steam cleaning

suede cleaning

suit cleaning

table linen cleaning

tailor alterations

tumble drying

wedding dress cleaning

Reviews

Irreversible damage to an expensive jacket / no compensation offered

1
Unfortunately, Love2Laundry Ltd has caused irreversible damage to my jacket which I bought recently for £720 and only wore a few times. The company refused to offer a replacement, a refund or even a partial refund.

After 1st cleaning attempt, the jacket was returned to me with some colour stains on the chest. It looked like these colour stains were a result of exposing my jacket to other colours during the cleaning process or using the wrong cleaning chemicals which have caused the staining.
After 2nd dry clean attempt (when I complained about the stains), the item was returned to me in even worse condition (the wool material on the sleeves has lost its lustre and did not feel as soft as it was before the cleaning and the item has also shrunk). It looked as if the heavy chemicals were used trying to remove the stains the second time around causing irreversible damage to the item.
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Terrible

1
Terrible service, customer service put the phone down on me, no one could give me an exact update as to what was going on with my order. Such a lot of fuss with the whole order, I would stay well clear of this company, they are poorly run and don't feel trustworthy.

They say they can turn it round within 48-36 hours but mine took 4 days and then was 2 hours late on the delivery slot they gave me.
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Will never use again

1
My personal experience with Love2Laundry was absolutely horrible, in my opinion. Shirts came back damaged, with NEW stains, and greased. The delivery person extremely rude, unprofessional. Service person I complained to even worse. Patronising. Says I was the one with the 'misunderstanding'. Refused to provide a refund. Did not offer any compensation for damage. Will never use again. Should have read the reviews here who seem to have the exact same experience!
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Customer service

5
Great customer service. Our delivery went missing but they managed to sort it out very quickly and were so sweet on the phone. Will definitely use them again!
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Awful service

1
My laundry arrived late and my clothes were returned to me in an unacceptable state. My jumpers had various bits and hairs on them, none of which were present when collected. My laundry was by no means soft and there is no way that my laundry preferences were followed as was clearly suggested by both the smell of the detergent and the fact that my clothes showed obvious signs of colour fading. Some of my clothing were also returned slightly shrunk and covered in static indicating that the drying temperature requested was ignored. My items were also folded inside out, meaning that I had to redo that myself. The website promised that the service would save me time, but since I had to take my items to a launderette to clean them properly myself, this service has cost me time as well as more money on top of their charges. This low standard of service is entirely unacceptable and put me in the position whereby it would have been incorrigible to not report this company to trading standards.
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