Lookers Vauxhall Chester

302 Sealand Rd, Chester, CH1 4LQ Directions

   Now closed Open today 09:00 - 19:00

Business overview

Lookers are Car dealers with dealerships throughout the UK. They also offering MOTs, servicing and accident repair.

Reviews

Outstanding experience with all

5
I would have no hesitation in recommending this dealership as I interacted with several members of staff, Becky, Dale, Andy and Matt and all were delightful and knew their own areas of expertise. Any questions I had were all answered and after a brief test drive, I have a brand new car! We bought a used Kia Sportage. The salesperson was Dale Hart. He was friendly, knowledgeable, courteous and professional. The whole buying experience was pleasant - so much so that we bought a second used car with Dale’s help. We are very pleased with both vehicles.
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Rude

1
Rude staff when you call them
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Terrible!!

1
Awful service at Nissan Lookers Chester
Had our Pick up booked in for a service, they said it should be ready that afternoon(Friday), they then called late afternoon saying it would be ready monday/tuesday. We rang up monday to be told it wont be ready untill Thursday that week. after regular phone calls to the rude receptionist that hung up on us twice and pathetic excuses we eventually had our pick up back after 14 DAYS!!! after we droped it off for a simple service!
Avoid at all cost!
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Avoid!

1
I've just read an earlier review titled 'selling dangerous vehicles and bad service' from 2019 and I've had exactly the same experience from Lookers Nissan Chester. I can only say avoid this place like the plague. I bought a 3 year old 'approved' car in 2018 which the salesperson said they'd hardly had to do anything to before selling and they weren't kidding! We found litter behind the seats, the tracking was off which we had to sort ourselves as they couldn't fit us in (really?), and that was just the start. Two years on after more issues here I am again ringing back trying to get things sorted and waiting for a call back that doesn't come. How they stay in business I don't know. Terrible.
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Selling dangerous vehicles and bad service

1
I bought a nissan in 2018 and 9 months later I booked it in to be looked at under the warranty as had quite a few issues. They did not check the vehicle and said everything is normal. They didn't even give my vehicle and clean or valet which they said they would. They gave me 2 hire vehicles i sent the first back as really dirty, changed it and that was even worse. Staff awful and rude.
I have just taken my vehicle to our loyal garage for full service. They advised me back brakes were all pushed in and it was dangerous and had been like this for years. Lookers sold this to me knowing the issue. They didn't even bother to look when my car went in for checks. I have been driving around in the car, not just me but my new baby too. These places are getting away with too much. My advice is don't go.
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