Lookers Land Rover Battersea

Lookers Land Rover Battersea - A good deal. Better

50 Lombard Rd, Battersea, London, SW11 3SU Directions

   Now closed Open today 08:30 - 18:30

Business overview

Lookers Land Rover is pleased to be the first destination for new and used Land Rover across the south of England.

Lookers Land Rover is pleased to be the first destination for new and used Land Rover across the south of England. We offer an extensive range of these impressive four-wheel drive vehicles from the luxury car maker at highly competitive prices, so you gain more from your purchase. We believe that with luxury you can still have value, which is why we provide generous deals alongside flexible finance options. Low APR and comfortable monthly payments help to spread the cost of your purchase for added convenience.

Products & Services

Land Rover Dealers

Cars

Used Car Dealers

Family Cars

Executive Cars

Car Accident Repairs

Car Leasing

Electric Cars

Hybrid Cars

Low Mileage Cars

Car Finance

Reviews

Dishonest, disinterested, disorganised

1
Booked a service with Lookers Battersea on 14/04/22 & 12/09/22.
On both occasions they sent me a confirmation text, to confirm the booking.
On both occasions I called on the day, to re-check, only to find out they had to cancel.

Probably the most disorganised and unprofessional garage I have ever dealt with.
I’m glad my vehicle never made it in their gate.

I called x4 times on the 12th. Twice direct with the garage, and twice with central bookings. It was only when I got to the 4th call that someone could definitively say the booking would have to be cancelled. 5hrs of chasing, only to be told they messed up the booking. I was given a different story on every call.

If you have a busy schedule, and need to make time for this outfit, you ought to avoid.
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This dealership has put me off Land Rover forever

1
Terrible service all along -- the Battersea dealership kept my car for a month for a routine service (!!!), and when I decided to sell the car to them because I was fed up with their service it took another month of chasing to get my money. Never again!
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Great location for SW postcodes - sloppy workmanship and customer experience

2
On the plus side, great location within close reach of Chelsea, South Ken, Battersea and Fulham. The downside with that is that they have an awful lot of Land Rover customers knocking on their doors - and they sadly cut far too many corners to serve everyone quickly. The Land Rover logo sits above the door, but the user experience falls well short of the mark. Having taken the car in for service four times to date here are a few things to watch out for: (i) poor attention to detail (half the small issues from the first service didn't get addressed), (ii) ushering the customer along (they tried to assure me that what in the end was a faulty panel indicator was "standard" and they had "checked it against another vehicle to make sure"), (iii) sloppy (they had the car waiting for a few days to identify what parts needed replacing, ordered them, and when they arrived three days later, they realized they ordered the wrong parts - there go another three days). Avoid.
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Poor service

1
I was advised a time to collect the vehicle and had to wait over an hour at the dealership past that time for the vehicle to be ready. The receptionist was helpful in trying to find out what was happening, but service department just kept saying it was on its way with no detail on why it was delayed and when it would be ready. When the car finally arrived it had not been cleaned inside our out. This is the first time I have had a car serviced and it not be cleaned, even independent dealers clean a car as standard, so why a flagship Land Rover garage don't is difficult to understand. All in all I thought the service was poor and this puts me off returning to Battersea.
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Poor service

1
Poor service after paid for car
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