Ling Sun

4b Vine Place, Sunderland, SR1 3NE Directions

Tel 0191 567 1404
   Open today 17:00 - 24:00


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Products and services


Provided by The Local Data Company


Love this shop
Lovely staff very polite and food is always nice and hot
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Over 2h late & abysmal customer service
Ordered food from Ling Sun tonight - we live 10mins away from the take away. When the food wasn't with us after 1h and 15mins my wife rang up the restaurant. The lady working at the take away was eager to get her off the phone and told her that the driver was on the way and the food would be with us soon. So we continued waiting... When the food was still not there after 1h 55mins I rang the take away and asked about what was happening. I voiced my opinion that this type of service was not acceptable (in a polite but firm way) and the repetitive answer from the lady at the take away was, "Thank you. The driver will be with you soon." There was no update and no apology whatsoever. Magically (!) the food turned up 10 minutes later - without an apology by the driver of course! The food had taken over 2h to be delivered - it was barely warm! Cold spring rolls, duck, rice and barely warm soup and black bean sauce beef. Massive disappointment - over half of it gone straight to the bin.
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