Leather Sofa Company

Unit 2 Hadfield Rd, Cardiff, CF11 8AQ Directions

Tel 029 2034 3999
   Now closed Open today 10:00 - 17:30

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Reviews

Italian leather 3 piece suite

1
Abysmal post customer service... We have a seat cushion failure and the response is Quite Frankly...Appalling for the money we have Wasted on our this suite..
Avoid, Avoid, Avoid. Buying from this Business ...
I wouldn’t give it a one star but that’s the. Minimum... Unfortunately!
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Homophobic Delivery Service, Poor Quality Item.

1
We bought a sofa from this company. They arrived and one sofa was a different shade to the other. We arranged a return and all was fine to be fair - they sent a guy out who could see clearly there was a problem. But when the delivery people came to our house to pick it up they ridiculed us from outside our home. We're a gay couple (not obviously so, but that's not relevant). So when the delivery guys working for the sofa company delivered a replacement sofa he stood outside our front door but did not know we could see him. He then turned to his mate and did a 'limp wristed' action and they both laughed. It was totally insulting and homophobic. When I rang the company to complain about this, they did not once apologise. When the delivery guy did his 'limp waisted' action he hadn't met us, so it's clear we were spoken about by the company as a 'gay couple' in away that the guy felt he could ridicule us on our doorstep. Insulting company. Poor items too - 3 years max!
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