LavaDent Ltd

Unit 1 Oak Tree House 2, School Way, London, N12 0RY Directions

Tel 020 8347 0077
   Open today 09:00 - 18:00

Business overview

LavaDent offers a high quality, friendly and accessible service. Our aim is to provide a comprehensive range of superior quality products at low prices. Our range of dental products includes products from leading manufacturers and suppliers as well as economy range products at incredibly low prices. Low Prices Always!!

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Image of LavaDent Ltd

Reviews

goods ok,fare prices.poor delivery service.customers service only replied after complaiont on here.

2
poor delivery as seen by facts ..,they did not even reply to message sent to them.
Wed 18/08/2021 15:30
Your parcel is arriving tomorrow.
From DELTA FULFILLMENT SERVICES LTD (ECOM) W1
Scheduled Delivery
Thursday 19/08/2021
11:30 - 15:30
...................................
Thu 19/08/2021 17:21
Your delivery has been rescheduled.
From DELTA FULFILLMENT SERVICES LTD (ECOM) W1
Rescheduled Delivery
Friday 20/08/2021
11:30 - 15:30
...................................
message sent to yourselfs from me.you never even replied.
keith corkill
Thu 19/08/2021 17:50
why have you changed delivery from .today by 3.30pm to friday by 3.30pm.its next day delivery the charge you charged me.i stayed in all day.and ups contact me after 5.30pm to inform me.after they finished there day.
.....................................
delivered at 1.11pm shows on my security camera.
24 Aug 2021
We dispatch orders the next working day as clearly stated on our website. We don't have next day delivery. Once the goods are dispatched, then we have no control over the schedule or for that matter the protocol of the couriers. In your case your goods were dispatched the next working day and received by you the following day. Regardless of the couriers messages you actually received your goods all in accordance with the above mentioned procedure. We are sorry for any inconvenience caused to you by the couriers which appears to be your complaint. Please note that this is our final response however if you wish to call we would be pleased to discuss this matter further.
24 Aug 2021
We dispatch orders the next working day as clearly stated on our website. We don't have next day delivery. Once the goods are dispatched, then we have no control over the schedule or for that matter the protocol of the couriers. In your case your goods were dispatched the next working day and received by you the following day. Regardless of the couriers messages you actually received your goods all in accordance with the above mentioned procedure. We are sorry for any inconvenience caused to you by the couriers which appears to be your complaint. Please note that this is our final response however if you wish to call we would be pleased to discuss this matter further.
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will you get your goods or not

2
fare prices.goods ok.poor customer service realy bad delivery service.
23 Aug 2021
We are puzzled as to why you decided to write this review when your order was placed on the afternoon of the 18/8/2021 and we dispatched it on the 19/8/2021. According to our couriers tracking record your items were delivered to you on the 20/8/2021. We clearly state on our website that orders are dispatched the next working day. You have unduly accused us of "poor customer service, really bad delivery" when we properly and promptly dealt with your order. It would have been nice if you had contacted us directly if you had any concerns regarding your order and we would have been happy to discuss any queries you may have had in view of the above. We pride ourselves on our customer service and have many satisfied customers. I am sure that you can understand and agree that you have unfairly criticised our customer service and delivery.
23 Aug 2021
We are puzzled as to why you decided to write this review when your order was placed on the afternoon of the 18/8/2021 and we dispatched it on the 19/8/2021. According to our couriers tracking record your items were delivered to you on the 20/8/2021. We clearly state on our website that orders are dispatched the next working day. You have unduly accused us of "poor customer service, really bad delivery" when we properly and promptly dealt with your order. It would have been nice if you had contacted us directly if you had any concerns regarding your order and we would have been happy to discuss any queries you may have had in view of the above. We pride ourselves on our customer service and have many satisfied customers. I am sure that you can understand and agree that you have unfairly criticised our customer service and delivery.
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Excellent service and value for money products

5
For the past six years, I have been buying our dental materials and products for my practice from Lavadent. I found them to be friendly, professional and very helpful. Excellent value for money products. Amazing regular monthly offers. Easy to use website with clear concise information to complete my orders. I have no hesitation in recommending them.
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