Kelly's Nails

230 Whitley Rd, Whitley Bay, NE26 2TA Directions

   Open today 09:00 - 18:00

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Reviews

AWFUL

1
honestly awful. booked an appointment for me and my sister for 12:30 and didn’t get seen to for an hour after saying i had an appointment. once we were seen to the bloke was swapping between 3 clients. only been a day and my nails are already starting to lift. asked the woman how much they would be on fb then tried to overcharge us in the shop. too rough with nail files and too much rushing around between clients. ended up finishing over 3 hours later.
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Average

3
I asked for short nails and the nails are too long . Under close inspection some nails are wonky and my right hand. One finger is upside down . Very quick service No wait very friendly to me no fuss a lot
Of choice for nail types and colour.
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Great nails but bad removal

4
We’re very nice and done an amazing job on my nails. Only reason I’m not giving 5 stars is because when I got my acrylics removed they cut my thumb with scissors but they gave me a plaster and apologised.
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Kelly’s Nails

2
Didn’t do a good job at all of my full set of acrylics with gel. Wanted them ombré but they looked terrible. Wonky nails too thick and the same day the gel came off on two nails, tried to get in touch with lily on Facebook but couldn’t get a reply came back to salon the next day to be told the wait is an hour, 2 other girls came in asked for gels and were seen to before me. I paid £30 the day before for these. Worst customer service the mostly badly organised salon I have ever knew and the nails are also not the best
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Awful

1
They rushed my nails. I had an appointment at half 3 and waited till half 4 before they started my nails. When they eventually started they rushed my nails, they filed so much on my nails it hurt. They aren’t the right length and the nail varnish was rushed and is uneven and has chipped or straight away.
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