Kc's Unisex Salon

The treatments here might be great, however I wouldn’t go anywhere near purely based on the service we have received, mainly by the manager. Our original appointment for a massage was cancelled 5 mins prior due to the masseuse calling in sick last minute. We rescheduled for a few months later, and when we called to confirm our appointment (we felt we needed to due to the last time) we were unable to get through despite calling at least twice daily for a week. Due to this, we decided to cancel by text message as we did not want to risk going out of our way to be disappointed. We still did not receive a response to this. When we called to ask for a refund (this time they picked up), the manager was extremely rude, swearing at us and proceedings to hang up the phone, completely unwilling to listen to our point of view. Based on this, I would not recommend this salon.

I arrived at 12.20 for a 12.30 pre-paid appointment to find the salon locked and in darkness.
I sat in my car outside and called the number on the door which went to answerphone stating they were either closed or busy.
I returned to the salon at 12.30 the door was still locked. I returned to my car and drove past where I noticed a light inside. I parked and returned to the salon where the door was now unlocked. I entered the time was 12.40
I was accused of being late and could not have the treatment and that there was a notice on the door telling me to wait outside until it was unlocked. ( what if it had been raining)
The note was hand written in scrawly writing on a scrap of paper stuck over 6ft up the window by the side of the door which I had no chance of reading. I was refused a refund.
The agency I had booked through were really accommodating and offered me a voucher that could be used elsewhere.
Don't give your business to this salon go to somewhere reliable.

Awesome customer service! Really good offers! They allow you to check in on Facebook for a 10% discount!

Amazing salon with friendly staff! The hair colouring and nail extension treatments are brilliant!