Just Beauty

One of my elderly, disabled, clients asked her carer to organise a home visit for a beautician to do her nails. The carer looked on the Internet and found a local beautician. The client wanted gel nail polish. Once the treatment was done, it appeared to look fine. However, the clients nails weren't cut, trimmed, or filed. The client had £40 cash. After the service, the beautician said the cost was actually £60. Once the beautician realised that my client didn't have enough cash, she called her husband for advice. The husband must have advised that if was OK to accept a cheque for £20 to pay the difference.
Two days after the service, the gel had come off most of the nails on get right hand, and partially on her left hand. We have pictures as evidence.
This is disgraceful.
I would strongly suggest that you don't use this company as they clearly have no scruples. Firstly, they provided a poor service, and secondly, they took advantage of this vulnerable, disabled lady. Disgusting!

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