John Port Travel

Distance No Object

23 Burton Rd, Repton, Derby, DE65 6FL Directions

   Open 24 Hours

Business overview

Taxi service based in Repton.

John Port Travel Service provides it's Taxi transport solutions to Repton and the surroundings including Taxis Hilton, Taxis Etwall, Taxis Egginton, Willington and further afield to Swadlincote.

INCLUDING,

PRIVATE HIRE TAXIS

EXECUTIVE HIRE

AIRPORT TRANSFERS

WEDDING CARS & TRANSPORT

MINIBUSES

COURIER SERVICES

OUR FRIENDLY TEAM ARE ALWAYS ON CALL TO HELP WITH ANY BOOKINGS OR ENQUIRIES.

SO TRY US OUT FOR YOURSELVES TODAY.

Products & Services

Taxis

airport transfers

mini cabs

sporting events driver hire

wedding transport

uniformed driver hire

Courier Service

Reviews

Terrible Customer Service

1
I booked a large car on Monday, for me and my 5 colleagues. We called the taxi driver to find out his eta and he said he would be 20-30 minutes late, due to a road accident. Obviously, this is no ones fault and cannot be helped, so we cancelled the taxi and booked other means of travel.

I have just noticed that we have been charged the full amount (£64.50) so I called the company to get a refund. The man who picked up the phone was extremely rude! He lied, saying that we got there early and that it wasn't their fault, and refused to give a refund. His tone of voice was very patronising and he kept calling me "my dear" and "darling" which I found highly provoking, coming from a stranger. He wasn't apologetic in the slightest and dismissed me and my complaint, like I was a being silly - I doubt a man would have been given this type of condescending service!

Very unhappy and I absolutely will not use this company again.
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👨‍✈️Professional

5
Booked online after visiting the website. Using this tool, I was able to arrange and pay for my daughter to be picked up from school since she didn't have a way to go home.
Arrived on time, communicated well, and provided frequent updates.
Their now our preferred service, Their personnel is always kind and always on time
I have no doubts about recommending them.
Sincerely,
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Don't use their computer booking system

2
Booked taxi via their computer system as a wedding guest stating timings were critical for this reason. 5 minutes after booked time rang the firm to be told their computer system was down and a driver would be with us in 10 mins. After 15 mins I rang again to be told he was on his way. Thanks to the driver who finally turned up we made it to the wedding 7 mins before the service started. Whilst the computer outage was evidently not JPT's fault it is evident that there is no back up system - suggest pen and paper......
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Repton Taxi Service: John Port Travel

5
Amazing experience, couldn't have asked a better taxi company.
Will be using your services again in the new year.
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Excellent Driver & Car - Highly Recommend

5
Had to book a last minute taxi to Heathrow after a problem with the trains.
I’m a bit of a nervous traveller, however the driver put me at ease, the car was luxurious & spotlessly clean & onetime.
The driver was very professional, courteous and I couldn’t have wished for a better journey (at a decent price as well). Would highly recommend & book again.
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