John Lewis & Partners

Visit us now

2 Highcross Bath House Lane, Leicester, LE1 4SA Directions

   Now closed Open Wednesday 09:30 - 20:00

Business overview

John Lewis is a chain of British department stores operating throughout the United Kingdom and with international delivery across 37 countries. John Lewis Leicester is located in the Highcross Shopping Centre. The store comprises of four floors and covers fashion, technology, homewares, electrics and more. A seasonal Christmas shop and garden furniture can be found on the third floor. A range of facilities are available on each floor and includes Clarins Spa, &Beauty Nail & Brow Bar, Kuoni Travel and more. Pop in and ask a Partner for the latest workshops, tasters and classes happening in store, or otherwise check the website and What’s On page for local events near you.


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Black Friday Deals Now on In Store and Online

Products & Services

baby changing facilities

beds & bedding

bathroom accessories

children's & babies' clothes shops

china & glassware

cosmetics & toiletries


food processors

gift vouchers


kitchen equipment

kitchen showrooms

ladies' accessories

ladies' fashion


linen suppliers

luggage & bags



men's accessories

men's fashion

personal shoppers

sofa beds & futons

table linen


vegetable processors


wedding gift list services


Inept catering

Ipatteriserie organisational disaster.Somebody needs to change this.Coffee was cold before we paid!!!!!!
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😡😡very very poor customer service.

Very very poor customer service. Very rude and unprofessional people they have. Now I realise I was wrong pay extra money to John Lewis for peace of mind it’s quite opposite. I could get same stuff cheaper than John Lewis.
I hope I can give not a single star. They really don’t deserve that
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Panasonic 4K Television faulty but won't replace.

I purchased a Panasonic 4K tv from John Lewis & Partners and within months it had failed. It would not operate show a picture or work properly. Being an on line company you are not encouraged to actually speak to their customers services, but somewhat forcibly redirected onto a Whats App program. From then on you are going nowhere! Eventually they sent out an engineer from the B'ham agent who fitted a new screen/tube and for 3 x months it worked well. I stressed I really wanted a replacement new set, but was cajoled to have it repaired there and then. 3 x months later there was no picture and eventually they have arranged to recollect it. (It took them 3 weeks) and whilst they admit there is a problem; they are just unavavilable. My experience is to "Don't buy from John Lewis & Partners as they have become the company who hide behind IT technology and cannot be reached. Nigel Bridge-Wilkinson
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Didn't get my money back.

Ordered ipad pro 12.9 2020 and adaptor but when the parcel arrived i only found the adapter and ipad pro was missing. I complained to john lewis and they said we can't do anything, go and ask your card provider. This is so ridiculous and terrible service.
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John Lewis

Nice modern store. Has lots of lovely different products. Oh the pricey side but can sometimes find a good deal.
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