John Craddock Ltd

76 North St, Cannock, WS11 0AZ Directions

   Open today 09:00 - 17:00

Business overview

Land Rover parts & Range Rover parts. John Craddock Ltd is the world's largest independent supplier of Land Rover and Range Rover parts, spares and ...

It all started in 1970 when John Craddock purchased a 1948 Series One Land Rover for £50.00 and like so many enthusiasts he was smitten by the charisma of the vehicle: its simplicity, reliability and ability to cover any terrain in four wheel drive. In the late 60’s and 70’s Land Rover rallying became a popular pastime for John, who spent many weekends away with the Land Rover clubs. Like many successful businessmen he happened by chance on a niche market though his hobby and passion. Parts for the older Land Rovers were becoming scarce and the only way to get hold of them, dare I say it, was to dismantle the older ones for spares. Fellow enthusiasts were soon purchasing parts from John, until it became impossible for him to continue supplying parts in his spare time

Products & Services

Car accessories & parts

Used car parts

Motor factors

Car servicing

Car engine tuning & conversion

Battery suppliers

Bearings

Car alternators

Brakes & clutches

Car body panels

Motor radiators

Number plates

Starter motors

Power steering units

Springs & shock absorbers

Car windows

Windscreens

Exhaust systems

Gear boxes

Car diagnostics

Car tyres

Car puncture repairs

Alloy wheels

Wheels

LAND ROVER MODELS

LAND ROVER

RANGE ROVER

Free Quotes

Free Parking

Established Since: 1970

Reviews

Used for years. Now gone off a cliff edge of DISAPPOINTMENT.

1
Wow! What an experience! I ordered an air spring on their website based on price and availability (in stock - you see where this is going already).
Shortly got a message saying minimum of 6 weeks; no apologies, nuffin’. Then, did I want one of the much lower quality pattern parts I desperately needed to replace but for more money.
Essentially we entered an increasing downward spiral of false and broken promises, updates only when forced, and zero apologies.
I got my part 4 MONTHS almost to the day after the original promised delivery but only because I live fairly local to them and said I was going to have to come round in person to discuss the matter. Clearly they don’t like that in front of other customers.

They used to be ok if you went in to the parts department armed with the correct part number and didn’t accept any nonsense, I guess ‘cos it was easy for them.
I wouldn’t waste my time or money now. I’ve used them for the last time.
Cancel Update
1000 characters limit

Rude. No stock

1
Dont wasit time they dont have stock and are very rude.
Cancel Update
1000 characters limit

Rip Off Merchants

1
Ordered a rear door for my landrover. After a delivery fee the cost was £450. I knew it was over priced but was desperate. After a delay where the parts were not in stock, I was asked to pay a further delivery fee of £60. I had it booked in for a spray so I had no choice and continued. When it turned up, Brit Part delivered it. If I had gone straight to this firm it would have saved me a fortune. Absoulutely Ridiculous. AVOID if possible !!
Cancel Update
1000 characters limit

One life - don’t waste it chasing Craddocks for orders

1
Will take the order - but then the fun starts. They give you the run-around. No customer service. £4.80 delivery for 8 copper washers and they still refused to send 1st class post.
Cancel Update
1000 characters limit

CALL YOURSELF SPECIALISTS

1
I THINK THE REVIEWS SPEAK FOR THEMSELVES.
BEING A LOCAL GARAGE IN THE AREA AND THEM SUPPOSING TO BE THE SPECAILISTS YOU WOULD THINK WE WOOULD HAVE A GOOD RELATIONSHIP AFTER 28 YEARS OF USING THEM.
(ALTHOUGH I CRINGE EVERY TIME I DO !)
NOT ONCE HAVE I GONE DOWN THERE AND THEY HAVE OR GIVEN ME THE RIGHT PARTS FIRST TIME.
WENT DOWN FOR THE 3RD TIME ON THIS OPCCASION FOR ONE HUB SEAL TO BE TOLD THAT THE COMPUTER SYSTEM WAS DOWN SO I COULDNT HAVE IT BEARING IN MIND I SHOULD OF HAD IT FRIDAY.
THE SO CALLED MANAGER WOULDNT LET ME TAKE THE £3.60 PART SO I COULD COMPLETE THE JOB THAT WAS STUCK ON MY RAMP ( NOW 4 DAYS ) WITHOUT PAYMENT.
I TRIED REASONING WITH HIM EXPLAINING I WOULD PAY OVER THE PHONE AS SOON AS THE SYSTEM WAS BACK UP AND RUNNING.
HE SAID NO I THEN OFFERED TO OVER PAY CASH AND COLLECT THE CHANGE AT A LATER DATE HE STILL REFUSED.
THATS WHEN IM AFRAID I LOST IT , WONT BE GOING BACK THERE EVER AGAIN !!
FOUND A PLACE 8 MILE FURTHER AWAY WHO COULDNT OF BEEN MORE HELPFULL .
Cancel Update
1000 characters limit