J J N Building Services

We had been working with JJN to quote for our new extension since 2020. In Aug 2021 we let them know they'd won the business as their communication had been excellent, and we were happy with the ~7 month lead time before they could start work.

In March 2022 they advised us they were ready to start next Monday, and we asked them to come to site first so we could understand what they were doing about the fences, access to site, etc... They popped around on the Friday to take a look, and then emailed us Saturday saying they weren't prepared to do the work...

They stated problems with the border, electric cables and access, however NONE of that was new, that was exactly what they'd been quoting for nearly 18 months. The site, the job, and the location haven't changed in 15 years, and not one other building firm who have visited site have raised any of these concerns.

Horribly unprofessional, and not at all trustworthy. They had zero consideration for us as a customer.