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J House

122 Bevois Valley Rd, Southampton, SO14 0JZ Directions

Tel 023 8023 3223
   Now closed Open today 17:00 - 23:00


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Worst Chinese Takeaway I Have Ever Come Across

I usually never leave comments/ reviews but I feel I have to in this instance. This was an absolutely atrocious takeaway restaurant. We ordered expecting to wait 1 hour for delivery. 2 hours later they still hadn't turned up, so we rang the business. I told them of the problem and their only comment was 'We're busy, these things happen'. When I asked how much longer it would be they said the delivery driver was on his way and it would be 15 minutes tops. 30 minutes later, when the food still hadn't come, I rang the restaurant again. I got exactly the same response of 'we're busy, these things happen', only they mentioned that our food hadn't event been made yet. When I told them that we had been informed it was on it's way and someone had lied to me they just repeated the same sentence over and over again and refused to confirm when our food would be made/delivered. Ended up having to cancel the order and run to a shop to get food before it closed AT 11PM. Truly the worst experience I have ever had from a takeaway.
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