J & B Computer Services

21 Lower Hastings St, Leicester, LE1 7AT Directions

   Now closed Open today 09:00 - 20:00

Business overview

COMPUTER / PC / LAPTOP REPAIRS SERVICING & UPGRADES IN YOUR HOME, Games consoles, IE Xbox lights of death Across Leicestershire, Lutterworth, Blaby, wigston. Leicester.

Internet & Wi-Fi Connections

We can install your router and network card, set up and configure your wireless broadband connection or help with any Internet or e-mail problems you may be having. We can also optimize your Internet settings in order to speed up your connection and boost your downloads.

Games consoles,Xbox etc

PC Crashing or Freezing

Is your computer crashing or freezing in the middle of your office application or favourite game? Possibly a hardware conflict is causing the problem, software has become corrupt or perhaps the drivers for the graphics card just need updating - whatever the problem, we are experienced local engineer ready to assist you.

Software Errors

Are you having problems installing certain software, or perhaps you have installed software, which has had unexpected side effects or caused conflicts with existing software? We can help with all general software problems and with any issues relating to Windows updates, etc.

Data Loss & Retrieval

Photos

Image 2 of J & B Computer Services
Computer tuneup
We carry out all computer and laptop repairs.

Products & Services

Repairs & Upgrades

System Fault & Recovery

Windows installation / Re-installation

Data Recovery

Spyware / Virus Removal & Protection

Laptop Replacement screens

Component Upgrades

Broadband Installation / Internet Troubleshooting

Custom built PC’s

Any aspect of IT Support

computer repairs

computer systems

computer technicians

computers

disaster recovery

home computer services

internet network security

laptop repairs

it support

laptops

computer security

computer companies

virus removal and spyware removal

wireless networks

Home support

Computer support

computer consultancy

Computer repairs service lutterworth

Computer repair services leicester

Computer repair service rugby

Computer repair service cosby

Computer repair service Ullesthorpe

laptop DC socket repairs

Home computer services

Xbox repairs

Reviews

Do not believe what you read!

1
I seem to be alone in my dreadful experience of this company, and I acknowledge that John was having a difficult time while he had taken my laptop away for repair. However, any potential user of the company needs to be aware of a few facts. John does not, as his website states, 'head up' a committed team; he appears to work alone and with no technical back-up. He no longer operates from the registered address in Ullesthorpe, and his whereabouts in Leicester are not disclosed. Most frustratingly, in my case, he is NOT contactable at the advertised times and it has been very difficult to get information from him at all. When eventually my laptop was returned after 5 weeks, the repair lasted for a matter of days.
JB-Computers's Avatar
29 Sep 2015
We’re very sorry this customer is disappointed with our service. We were in contact with her directly. This lady is our first unhappy customer as the website & other review sites attest we have many happy & loyal customers.
John is at the helm of the business & with the summer being a quieter time & peak holiday time John was working alone. At the time John’s sister sadly passed away suddenly. This was explained and although no-one likes to turn business away it was suggested the lady find another repairer. She was however keen we do the repair as she’d been recommended our services and needed the repair done quite quickly due to a deadline for work. We acknowledge the repair took longer than usual and for the inconvenience we did take 1/3 off the usual price. We also advised that care needed to be taken in future not to overstretch the cable again. With hindsight we should perhaps have stuck to what we said initially, for this lady to have taken her laptop for repair elsewhere.
JB-Computers's Avatar
29 Sep 2015
We’re very sorry this customer is disappointed with our service. We were in contact with her directly. This lady is our first unhappy customer as the website & other review sites attest we have many happy & loyal customers.
John is at the helm of the business & with the summer being a quieter time & peak holiday time John was working alone. At the time John’s sister sadly passed away suddenly. This was explained and although no-one likes to turn business away it was suggested the lady find another repairer. She was however keen we do the repair as she’d been recommended our services and needed the repair done quite quickly due to a deadline for work. We acknowledge the repair took longer than usual and for the inconvenience we did take 1/3 off the usual price. We also advised that care needed to be taken in future not to overstretch the cable again. With hindsight we should perhaps have stuck to what we said initially, for this lady to have taken her laptop for repair elsewhere.
JB-Computers's Avatar
29 Sep 2015
The business doesn’t operate from a business premises; we come to you & wherever possible fix the problem at your address. When this isn’t possible work is either taken to Ullesthorpe or Leicester. When John may not be contactable it’s invariably because he is with customers or, as we all suffer from, in a poor signal area, hence why we have his mobile number & also the 0845 number.
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Slow PC fixed - great service!

5
My PC was running so slow it was driving me mad. I spoke to John at J&B and was impressed with his courteousness and knowledge about the problem. He offered a ‘no fix no fee’ and a free home call out service, so straight away I booked in a convenient time for him to come to my house to look at it. He gave it a good service and got it running much faster all for £35, so I am chuffed to bits! I am recommending John because he was a pleasure to deal with and fixed my PC in just under 2 hours. Any problems I have in the future John will be the first person I call! Thanks John – hope this recommendation helps to get you more business.
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Excellent

5
A pleasure dealing with John at J&B - honest, reliable down to earth advice and great price - thank you.
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