J & B Computer Services
21 Lower Hastings St, Leicester, LE1 7AT Directionshttps://www.yell.com/biz/j-and-b-computer-services-leicester-7370675/#view=map
Our location
Business overview
COMPUTER / PC / LAPTOP REPAIRS SERVICING & UPGRADES IN YOUR HOME, Games consoles, IE Xbox lights of death Across Leicestershire, Lutterworth, Blaby, wigston. Leicester.
Internet & Wi-Fi Connections
We can install your router and network card, set up and configure your wireless broadband connection or help with any Internet or e-mail problems you may be having. We can also optimize your Internet settings in order to speed up your connection and boost your downloads.
Games consoles,Xbox etc
PC Crashing or Freezing
Is your computer crashing or freezing in the middle of your office application or favourite game? Possibly a hardware conflict is causing the problem, software has become corrupt or perhaps the drivers for the graphics card just need updating - whatever the problem, we are experienced local engineer ready to assist you.
Software Errors
Are you having problems installing certain software, or perhaps you have installed software, which has had unexpected side effects or caused conflicts with existing software? We can help with all general software problems and with any issues relating to Windows updates, etc.
Data Loss & Retrieval
Photos
Products & Services
Repairs & Upgrades
System Fault & Recovery
Windows installation / Re-installation
Data Recovery
Spyware / Virus Removal & Protection
Laptop Replacement screens
Component Upgrades
Broadband Installation / Internet Troubleshooting
Custom built PCs
Any aspect of IT Support
computer repairs
computer systems
computer technicians
computers
disaster recovery
home computer services
internet network security
laptop repairs
it support
laptops
computer security
computer companies
virus removal and spyware removal
wireless networks
Home support
Computer support
computer consultancy
Computer repairs service lutterworth
Computer repair services leicester
Computer repair service rugby
Computer repair service cosby
Computer repair service Ullesthorpe
laptop DC socket repairs
Home computer services
Xbox repairs
We’re very sorry this customer is disappointed with our service. We were in contact with her directly. This lady is our first unhappy customer as the website & other review sites attest we have many happy & loyal customers.
John is at the helm of the business & with the summer being a quieter time & peak holiday time John was working alone. At the time John’s sister sadly passed away suddenly. This was explained and although no-one likes to turn business away it was suggested the lady find another repairer. She was however keen we do the repair as she’d been recommended our services and needed the repair done quite quickly due to a deadline for work. We acknowledge the repair took longer than usual and for the inconvenience we did take 1/3 off the usual price. We also advised that care needed to be taken in future not to overstretch the cable again. With hindsight we should perhaps have stuck to what we said initially, for this lady to have taken her laptop for repair elsewhere.
We’re very sorry this customer is disappointed with our service. We were in contact with her directly. This lady is our first unhappy customer as the website & other review sites attest we have many happy & loyal customers.
John is at the helm of the business & with the summer being a quieter time & peak holiday time John was working alone. At the time John’s sister sadly passed away suddenly. This was explained and although no-one likes to turn business away it was suggested the lady find another repairer. She was however keen we do the repair as she’d been recommended our services and needed the repair done quite quickly due to a deadline for work. We acknowledge the repair took longer than usual and for the inconvenience we did take 1/3 off the usual price. We also advised that care needed to be taken in future not to overstretch the cable again. With hindsight we should perhaps have stuck to what we said initially, for this lady to have taken her laptop for repair elsewhere.
The business doesn’t operate from a business premises; we come to you & wherever possible fix the problem at your address. When this isn’t possible work is either taken to Ullesthorpe or Leicester. When John may not be contactable it’s invariably because he is with customers or, as we all suffer from, in a poor signal area, hence why we have his mobile number & also the 0845 number.