IMO Car Wash

Hankridge Farm Hankridge Way, Taunton, TA1 2LR Directions

Business overview

At IMO and ARC, our number one priority is to keep customers, our Operators and their teams, and our employees safe and healthy. We take seriously our role in supporting the Government in their wider approach to Coronavirus, and as such we follow all Government guidance. The Government has confirmed that all automatic car washes can remain open. All sites are open and trading at least between 9am and 5pm. We suggest you contact each site individually with regard to their more specific trading hours beyond this minimum as these may be shorter than those displayed for the site on our website. All sites are able to trade with the vehicle window up, reducing the need for any physical contact. Payment can be made using contactless or pre-paid voucher codes purchased via our App which is available at the Apple App Store and Google Play Store.


Unhelpful staff

I’m assuming there’s an issue the card machine meaning only cash transactions could be made, this was not made obvious on the sign which shows all the prices so I pulled up as usual, apparently missed a sign that stated cash only. Again this was not on the sign that listed the prices.

I asked for the wash I wanted to be rudely spoken to by a blonde haired man, no hello, smile.. Nothing. Just said “cash only”, which took me back because I’ve always paid by card so I asked “since when”. He responded “there’s a sign” and muttered something to a colleague. At this point I was already stopped right outside the entrance of the car wash. I asked the blonde haired man what I should do, drive through or reverse out because I would have to go get cash, he ignored me. I repeated myself and all he did was shrug.

On that I decided to just leave it all together as both men were just rude and uninterested in what I had to say.
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