IMO Car Wash

Yardley Business Park, Miles Gray Road, Basildon, SS14 3GN Directions

   Now closed Open today 08:00 - 19:00

Business overview

At IMO and ARC, our number one priority is to keep customers, our Operators and their teams, and our employees safe and healthy. We take seriously our role in supporting the Government in their wider approach to Coronavirus, and as such we follow all Government guidance. The Government has confirmed that all automatic car washes can remain open. All sites are open and trading at least between 9am and 5pm. We suggest you contact each site individually with regard to their more specific trading hours beyond this minimum as these may be shorter than those displayed for the site on our website. All sites are able to trade with the vehicle window up, reducing the need for any physical contact. Payment can be made using contactless or pre-paid voucher codes purchased via our App which is available at the Apple App Store and Google Play Store.

Photos

Image of IMO Car Wash

Reviews

Abysmal

1
Pulled up and asked for help washing paint off my tyres from the B&Q car park opposite. Was told a flat ‘no’ and to do it myself. Charming. Terrible customer service, don’t bother.
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Not worth it

2
Used it four times as I wanted to understand if it was just a one off bad experience or they’re just not up to standards. I’ve visited early morning, middle of the day and 1 hour before closing. For the price, the staff are always in a rush, not paying attention to details and spending about 30 seconds to pre wash the car. I like the fact the it can be pre booked via the app, and is usually never busy. With more competent staff who actually care about quality over quantity, this could be a good service.
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Do Not USE

1
Dont bother with the APP which IMO say they will reward you with £3 and discounts on certain washes. Well I registered for the app got no £3 or discount when using it, complain online no reply phone then no answer phone the site again no answer. So you can imagine any damage you may receive whilst there would be very difficult to resolve. So I will go elsewhere
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Don't bother....

1
Terrible place... Rushed along, staff having no patience and worst of all, the car was still dirty after going through the car wash. £10.50 for the pleasure. AVOID AT ALL COSTS!
16 Feb 2021
We're terribly sorry to hear you are not happy with your wash, Daniel. Our equipment is designed to get the entire car clean and deliver an exceptional wash every time you visit. We would love to better understand which wash you had and see how we can make it up to you. Please feel free to contact us directly at [email protected], including your name and your review, so we can give more details to our regional manager.
16 Feb 2021
We're terribly sorry to hear you are not happy with your wash, Daniel. Our equipment is designed to get the entire car clean and deliver an exceptional wash every time you visit. We would love to better understand which wash you had and see how we can make it up to you. Please feel free to contact us directly at [email protected], including your name and your review, so we can give more details to our regional manager.
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Fabulous experience

5
Great professionalism, helped me with an app download to also take advantage of the deals. Very good team who work to ensure excellence and display pride in their work. Will be back again.
04 Dec 2020
We love to hear that! Thank you for the feedback, Jeoff. We're all about great people and great service. We hope you visit us again next time you need us.
04 Dec 2020
We love to hear that! Thank you for the feedback, Jeoff. We're all about great people and great service. We hope you visit us again next time you need us.
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