Hunters Lodge

  • Tel: 01656 646338

Church Acre, Bridgend, Mid Glamorgan, CF31 2JT

Now closed
Open today
11:00 - 23:00

Ratings and Reviews

1.7
1.7 6 reviews 6
5
1
4
0
3
0
2
0
1
5

Opening hours

Monday 11:00 - 22:30
Tuesday 11:00 - 22:30
Wednesday 11:00 - 23:00
Thursday 11:00 - 23:00
Friday 11:00 - 23:00
Saturday 11:00 - 23:00
Sunday 11:00 - 21:30

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Business Overview

Stonegate Pub Company offer a variety of beers, as well as cooked food.

Reviews

5
Amazing Place
Go Here Every Week For Food, Very Friendly Staff, Make Me Happy Every Time I Go In. Food Is Delicious And Well Priced, Keep Going Back For More So Must Be Doing Something Right
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1
Poor service, ignorant attitude from management.
Food is cheap, but this shows in the quality and presentation.

Whilst poor service and low quality might be forgiveable, given the cheap prices, ignorance from the management & staff is not. I've used the Hunters Lodge for many years and seen many managers come and go, but the Irish couple who are in place now are some the most ignorant people I've ever met. Their disdain for customers has quickly reflected across their staff who really don't seem to care any more. Even the beer has become stale (when it's available).

If you want a pleasant & drink meal out, go elsewhere.
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1
Terrible food & vinegar larger
Dreadful food and Vinegar served for larger. This pub could be great but not with this Landlord, he's clearly only looking at the margins. Just not good enough, will not use again!!!!!!
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1
POOR FOOD, POOR SERVICE RUDE STAFF
Ok, first of all my family and I have always had a really good experience in the Hunters Lodge with food, drink, funerals and weddings, even the Rugby team I am part of uses this Pub as a ‘Clubhouse’. I have had two very bad experiences recently, firstly I had a badly cooked steak which i can deal with which wasn’t the problem as that was resolved quite quickly, the issue was with the barmaid/waitress called Megan who when I asked for pepper for my food brought it, and when asked for a set of cuttlery didn’t bring it so I asked again a minute or so later and said to me and i quote “sooo sorry darling my heads fu**ed” which I found quite rude but brushed it off as I didn’t want to make scene. Second occasion, my partner and I decided to attend the Hunters Lodge a couple of days after a greiveance in the family and was really looking forward to a nice meal and a couple of drinks. So we ordered my food after asking the manager/ bar supervisor how long the wait would be as it was quite busy he advised around half an hour so we sat and had a few drinks and had a chat and a cry. the food came around an hour and half later which we did expect. First of all we had no apology for the time we waited for food, the food however absolutley delicious as per usual. I then half way through my baguette found a blonde hair like material on one of my curly fries, so I stopped eating and called the waitress over, she picked up the hair after I pointed it out and examined it, she shook her head and said no sorry thats not from us we have no blonde haired people working in this establishment, she flicked it onto the floor apoligised under her breath and walked away. A couple of minutes later I asked to speak to someone in charge and she laughed and said ok, so she walked off and ten minutes later the acting manager came over and asked what was wrong with a smile on his face and a sarcastic tone in his voice. So I told him exactly what I had found on my plate and told him the barmaid had flicked it on the floor after telling me no-one that worked here was blonde especially in the kitchen, he then said well if I cant look at it I cant tell you where it come from and I replied back by telling him that the barmaid/waitress had flicked it on the floor. She was stood behind him and quite bluntly told me that she hadn’t flicked it on the floor and called me a lyer, so again now getting a little bit upset replied back telling her that she had flicked it on the floor the male manager/bar supervisor pointed in my face in front of a pub full of people and told me he doesn’t appreciate me calling his barmaid a lyer, so after a small argument with this gentleman he offered me a round of free drinks for my partner and I to apoligise for what had happend, my partner and I were going to stay for desert and another couple of drinks but by this point after being embarrased and belittled by someone who should be able to deal appropriatly with customer complaints and indeed with resolving such complaints we both just wanted to leave. So I told him I wanted my money back just for my meal which was a measly £4.09 he refused and told me that he would give me a free round of drinks, again I refused and asked for my money back which myself and my partner felt was appropriate, after a minute or two thinking he then said he would give me my money back. So I went to the bar and waited for my money to be given back, after about ten minutes of waiting he gave me my money back and then said and i quote " just to inform you you and your partner are no longer welcome in this establishment" which made a number of people totally unrelated to my partner and I at the bar shake their heads with disgust at the acting manager. If I was in the wrong why did the acting manager agree to compensate me with a free round of drinks, and why just because I had a problem with the food that was served to me which I paid for should I suffer as my family and I are regulars at the pub for food and drinks and now we feel that none of us can go there again!!!
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1
~Mrs
Orderd 3 meals 1 sirloin steak with chips ,1 roast chicken and chips and 1 gammon hock with mash and veg .After waiting for over half an hour we were told that the hock was off .decided to have lamb shank instead then told that there were no lamb shanks.Went for fish and chips. Eventually the meals came served by a very surly waitress who was not at all pleasant.the chef was whirling in and out of the kitchen with a chef's outfit that was absolutely filthy.if we had seen him before we had ordered we would not have eaten there.The staff, with the exception of one, were not bothered whether they served us or not,The fish was indescribable The steak was grissly (not Sirloin) ,and the chips had definately been cooked at least twice they were hard and brown.ordered 1 dessert which did not seem to be the same as the menu described,with ice cream but it arrived with cream .we complained and to the waitressess disgust she took it away and brought it back with the cream still on the plate plus the ice cream. the staff were all young and were left unsupervised to their own devices.They just wanted to finish their shift although we ordered before 9 oclock. the chicken was about the best thing on the plate but brought most of it home for the dogs.The pub is very nicely decorated ,its such a shame that the food and staff let it down so badly .NEVER AGAIN!!!!
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