House of Bling

207 Regent St, London, W1B 3HH Directions

   Open 24 Hours

Products & Services

Bed Shops

Bedroom Furniture

Bedrooms

Cane Furniture

Chairs

Children's Furniture

Console Table

Desk

Dining Chairs

Dining Room Furniture

Fitted Bedrooms

Kitchen Furniture

Living Room Furniture

Kitchen Furniture Suppliers

Sofa Beds and Futons

Sofas

TV Stand

Used Office Furniture

Reviews

BAD CUSTOMER SERVICE

1
I was eagerly anticipating purchasing a bed from this particular company, but upon hearing about my friend's encounter with them, I was utterly astonished. They have significant problems with communication. Despite sending numerous emails concerning a bed order (which was sent incorrectly), the company showed no willingness to take responsibility for their poor service. Their behavior was extremely impolite, and they offered absolutely no assistance. I strongly advise avoiding them at all costs... They have no sympathy for their customers... Somehow how is the customer who is at fault, never on their end. My poor friend is completely devastated, had to involve a third party. She spent so much money under the impression she would receive what she ordered but the quality does not match the cost. Anyway there is a person who has sent her email which was extremely rude and out of line. You should not be speaking to your customers that way or anyone for that matter.
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Regret

1
I dread sitting on my sofa and iv only had it 2 months courier damaged my properly in multiple places and then tried to blame me even with video evidence nothing was resolved with this. They Didn’t put the sofa together even though it was paid for main issue the sofa itself. We ordered a 15ft sofa None of the cushions line up properly and have large gaps in between. If anyone were to sit on a join the wood is higher so you are literally balancing side to side and it’s really hard. The cushions are seriously lumpy on every one you can see like large pimples all over them and to feel them it’s literally like a load of peas are under material.
And the last major fault is the corner piece it’s hardly used and even after a week it was creaking like anything and it’s just getting worse with the slightest movement. all we were told was if we wanted it collected to wrap it all up ourselves leave it outside and it will be collected in 2 weeks
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