Houghton Hall Garden Centre

Houghton, Carlisle, CA6 4JB Directions

Tel 01228 400610
   Now closed Open Sunday 10:30 - 16:30

Business overview

Klondyke & Strikes Garden Centres offer a wide selection of plants and furniture as well as craft shops, coffee shops and the garden club.


Refurbished and looking well but service really needs attending too!! Till service terrible, queue terrible, time of food service to table terrible and if something missing or you need extra juice etc you need to go to back of the very very long queue and then your food is freezing by the time you return!!!
16 Aug 2017
Staff at the tills have terrible way of speaking to people.We were first in queue had to wait until they finished their conversation one advising she "couldn't afford a toilet roll " Then when getting served the young girl started to write down our order for the other one to say thats my pen your using in abrupt manner . Wee tip keep a handful of pens at the tills for all staff to use. Obvious the poor girl didn't know how to handle someone like that. Then we got told off for not having a table number.Despite the big sign at entrance of food hall if having food please take this with you ..no mention you need a table number.We presumed we would be given the number at the till to insert Into the block of wood in order for us to be identified at the table. Civility costs nothing. My friend found same she apparently filled in a complaints form &never got a reply.There seems no evidence of effective structural management . Can understand why we were first in queue & not busy.
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