Hot Tub Barn

Absolutely terrible experience. If I could give zero stars, I would. This retailer operates with zero reliability, questionable morals, and a blatant greed-driven attitude.

After a wet test of the self-cleaning 579 model on 1st, March, 2025, I offered £10,000, which Adrian Danson (the owner) initially refused. Two weeks later, he came back agreeing to that price and pressured me to pay a deposit immediately, even going so far as to ignore my questions unless I committed.

Once I was ready to pay—after nearly completing the outbuilding meant to house the jacuzzi—he broke his word and suddenly increased the price to £11,285 , despite previously assuring me there would be no hidden fees. This is not just bad service—it’s dishonest and manipulative.

I would never, ever recommend this company to anyone. Save yourself the stress and find a business that actually honors its word and treats customers with respect.

I have all evidence if needed to present.