Home Counties Heating & Maintenance Ltd

71-77 Brighton Rd, Horley, RH6 7HL Directions

Reviews

boiler failed after service

1
Boiler was due a service, although working perfectly. This company did the service but afterwards it kept locking out. On a return visit they said that the air pressure switch was probably faulty and needed replacing. Not convinced, we asked someone else to look and he identified that the ignition wire had either been knocked or (to be kind) had not been checked during the service. It was a quick fix and the boiler now works perfectly. We had to pay for two engineers and have had no acceptance that the original service was either at fault or had neglected to spot the fault.
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planning garage extension

5
had home counties out to draw plans etc for taking down my utility and replacing with a garage, very professional staff. drawings were done very quickly and put into planning permission very quickly. Overall very happy with the staff and the service
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Unfair charge

1
One morning I discovered I had no hot water and I called this company to fix it. The person that came increased the pressure of the water and told me that possibly it was the low pressure causing it. The boiler was working during that day but the next morning there was no hot water again. I called them again and the same person came and told me to keep an eye on the lights of the boiler if it happens again. He only stayed for one minute and he didn't tell me that for this second visit I was going to be charged again. A few days later another invoice came with the post which I payed.
Very unprofessional with a double charge when is not expected.
15 Aug 2014
I cannot agree with this person's comment, I have used this company for many years and have always been more than happy with the service I received. I would like to point out that whenever I have had problems with my boiler they always get an engineer out promptly and by looking at your comment they also sent an engineer out to you quickly and you weren't left waiting for days. I will always use Home Counties Heating & Maintenance as they have never let me down
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