Holmes Mill

Greenacre St, Clitheroe, BB7 1EB Directions

Tel 01200 407111


Terrible customer service and parking fine!!
Received a car parking fine for parking in their car park! Apparently, if you happen to be a car park expert - it is ran by an outside company - but it is clearly their carpark - no grey area. We ate and drank at their establishment for over 3 hours - spending almost £1000 over the course of a month as we had a couple of special occasions. I contacted the 'management' via phone call - lady said someone would call me, nobody did. Then through their Facebook message - I asked for someone to call, nobody did and then ignored my messages!

Whether or not they own the car park that is signposted 'Holmes Mill' - it is still their responsibility to look after their customers - a simple apology and cover the fine would have been suffice and they would have kept customers - but they do not care and I asked for the management to contact me first before posting this - they ignored me.

So, poor service, communication, lack of care and have lost ourselves as customers
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