Hoar Cross Hall Spa Hotel

Hall Estate, Burton-On-Trent, DE13 8QS Directions

   Open today 08:00 - 20:00

Business overview

Hoar Cross Hall is one of the UK’s foremost upscale destinations for leisure, spa, and corporate retreats.

Set amid 50 acres of gardens on an 1871 genteel Elizabethan estate, this upscale hotel and spa is 8.8 miles from Rugeley Trent Valley train station and 9.3 miles from St. Thomas's Priory Golf Course.

The opulent rooms and suites feature flat-screen TVs and free Wi-Fi, as well as antique furnishings, and garden or woodland views. Some suites add private balconies and separate living areas.

There's a sophisticated restaurant and a cocktail bar. The spa has a saltwater pool, a hydrotherapy pool and a cold plunge pool, plus a salon. There are also 4 conference rooms. The grounds feature formal gardens, parkland, woodland and 6 lakes.

Products & Services

Corporate Event Venues

Conference Facilities and Services

Free Parking

Health Spas and Resorts

Honeymoon Suites

Hotel Gardens

Hotel Gyms

Hotel Internet Access

Hotel Meeting Rooms

Hotel Restaurants

Hotel Swimming Pools

Internet Access

Lounge Bars

Luxury Hotels

Meeting Facilities

Online Booking

Room Service

Spa Hotels

Tea and Coffee Making Facilities

Tea Rooms

Wedding Venues

WiFi

En Suite Rooms

Corporate Events

Spa

Reviews

Inexcusable customer service will never return

1
Inexcusable customer service! We booked the overnight package and on first impressions we were happy. The evening meal was lovely and staff seemed quite attentive. The second day was a non-starter from breakfast. Cold buffet breakfast which tasted awful. Coffee was ordered and no hot drinks brought to the table. The massage was lovely but they placed me in the smallest room and as it was a full body massage I was being moved around which was not very relaxing at all. To top it all off the lunch included in the package was a disaster. Starters came and then we waited 45 mins-1 hour with staff avoiding us. In the end we walked out feeling very upset about our experience. I made a formal complaint and 'The Guest Experience Manager' Joe Hanson never phoned me on Thursday 25th August at 4:30pm as promised to run through my complaint. If he did then this review would have not been placed on as I am all for second chances but never again.
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Hoar Cross Hall Health Spa

1
I had heard good things about this Health Spa but they were not matched by the two speculative visits I have made. The place seems like an anachronism. The new health centre was a step in the right direction but the beautiful 19th century manor has been blighted with some bizarre decorating choices, e.g. its Roman columns and statues near the gyms (which seemed like small fusty rooms with equipment in them as opposed to an enjoyable place to work out). The restaurant was the 'tablecloth and napkins' type, I didn't eat there but didn't feel compelled to either. Lovely grounds though. I would be interested in reading other people's impressions, I came away with a feeling of slightly sad delusion of grandeur.
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